Wendell's Pub

Below satisfactory service and average tasting foo - not particularly good for larger groups.

The scenario - reservation for a group of 16 on a busy Saturday evening ~6pm. Warning - be prepared to be there for at least 2.5 hours! The table was ready as scheduled, but everything else was slow. Had the waiter recognized he needed assistance early on, all might have been spared cold food, long waits for refills, and excessive time for checking out and lack of charge explanations.

The food - I ordered soup as an appetizer and a Reuben for my entree with steak fries and ranch dressing for dipping. My soup came out with everyone's meals. I had our server send it back. His explaned that all hot items were being served together. I think he made that up becuase other people recieved their hot appetizers (japeno bites and fried pickles) ahead of time. My food was served hot. My Rueben was a decent Rueben - nothing special and too little thousand island dressing. The steak fries were nicely crispy, but needed more ranch dressing. However, most guests ordered the prime rib. While no one sent it back for being under or over cooked, many guests complained that their food was luke warm, including their prime rib, mashed potatoes or sides. When we asked for extra bread (seriously only 12 pices for 16 guests!), the one who asked was charged extra!

The bill - It took at least a half hour from the time the last guest finished eating until the waiter brought the first check. He failed to inform guests of the most common curtesies - 18% gratuity, and extra charges for items. The waiter didn't feel comfortable just giving us our checks, he gave us "pre-checks" (and another time delay). These checks didn't include the gratuity (which is expected with large groups) - so many guests paying cash had to  calculate it themselves. For those paying by credit card - it was unclear that it was already included since we had one itemized bill sans gratuity, and one final bill non-itemized. Also, I received a charge for the side of ranch and another guest was charged extra for requesting more bread.

The service - Slower than molassis. He didn't even attempt to keep up with water refills and never once did he ask if anyone needed a refill. Instead we had to ask everytime we saw him. He never thought to take surveys of the table and see if anyone else needed something. He could have avoided a lot of back and forth. I'm not sure if it's Wendell's policy that all waiters act independently, but he seriously needed some help.

I"m not likely to return, unless another group decides this is the best meeting place.

Great local drinking hole/eatery the dining room isn't massive but the food is good. My recommendation is the fish and chips. The fish is lightly breaded and delicious. The service is great and the staff is very friendly.

Its an ok pub / restaurant that attracts locals for lunch, family dinners or a drink after work. The menu is surprisingly generous and they have a variety of food to offer. I've ate here a few times and nothing sticks out as amazing or horrible, just average food. The service during lunch time is adequate and I had no complaints.

I've drank here after long days at work and the crowd around the bar seems to know each other pretty well. Its not a bad place to get a cheap beer and talk / hang-out with a co-worker or friend. They close super early for being a pub.