Wendy's

Drive thru service is very inconsistant.  Most of the time the order is wrong when you get home.  Employees don't take pride in uniforms.

My family comes to Greenfield twice a year and usually eats lunch on the way in at this Wendy's. I think after this experience we are moving on.

We are used to this location taking much longer than other Wendy's and other fast food locations, but this time was exceptionally long. We were a group of four people paying together and for some reason it seemed like it was very complicated to figure out our order. We had tons of people waiting behind us and it took a good 20 minutes from when we ordered to when we received our full order, and some items were wrong and many items were no longer hot or even warm.

The cashier seemed on top of things but the people putting the order on the tray just seemed confused and stressed and kind of unhappy. We didn't complain because it was obvious that it was taking too long and they were making mistakes.

Wendy's also recently changed their fries, which was a disappointment since Wendy's fries have always been my favorite. I didn't even eat my whole small order of fries- just not nearly as good as their former fries in my opinion, though others in our group liked that they seemed skinnier and crispier. They also recently changed their salads and took my favorite mandarin chicken salad off the menu- what a bummer.

I'm not sure why this Wendy's seems to consistently have trouble filling orders over our past few years of visits, but hopefully they can make some changes and maybe have some stronger leadership to make it happen.