Al's Steak House

We had 5 p.m. reservations for 4 on Mother's Day which we arrived 15 minutes early.  We were seated about the time of our reservations.  
4 Stars = Hostess Station
1 Star = Service - Took over 20 minutes for waitress to wait on us.  Took another 30 minutes to be served - other tables that came in after us had eaten and were leaving when we were being served.  Waitress' attitude was very rude and nasty.  
1 Star = Quality of Food - Prime Rib was served cold - complained to manager who took our plates and microwaved the food instead of giving us fresh cuts.  Making our food tough, dry and overcooked.  We all had twice baked potatoes and they were frozen, not fresh made.  No vegetables were served with the meal also.
1 Star = Out of horseradish

For the cost of our meal, I expected better service than as if I were at McDonalds.  If I knew the manager's name, I would write him a letter and explaining everything in detail.

Went with a decent sized group prior to a Rialto concert at the end of December. Service was outstanding. Chicago steakhouse level of service. No lie.

There is no doubt, Al's Steak House is a throwback kind of joint. Brings back fond memories of supper clubs gone by, with banquette seating, dark decor...you half expect Steve and Eydie to step around the corner and burst into song at any minute.

The salad bar has shrunk from what Al's once offered, but I think most of it is house-made, not from deli tubs. I might be wrong, but the shrimp salad sure tasted fresh.

Entrees at our table ranged from beef to beef to beef, with a couple of pasta people and I think someone got fish. I had prime rib and it was done to the correct temperature and was moist, flavorful, and had just enough of that roasty prime rib fat that you eat even though you're not sure you're supposed to eat the fat. The mashed potatoes were merely OK and had me eyeing everyone else's double-baked with spud envy.

This is a fine place to enjoy a good meal in a retro environment at close to the same price point as a chain like Outback, with way more soul. Go, and commit to the experience. Have a Manhattan. Or a Grasshopper. Frank, Dean and Sammy would approve.

Maybe I am a little more nostalgic than the other reviewers, but I thought this place was great!
It's not Lonestar or Texas Roadhouse- it's better.  You get a lot of food- and the prices are not as high as some other area steakhouses that we've been to recently.  It seems at the chain restaurants, the prices are getting higher while the portions are getting smaller and everyone is in a rush all of the time.
Go to Al's when you want to have a nice relaxing dinner and a drink. If you want to get an overpriced piece of meat with cocktails named after celebrities in under 30 minutes- go elsewhere.
My husband and I both had the salad bar, which has a lot of variety. He had the New York Strip which was cooked perfectly and very flavorful. I had the Steak Diane, which was not- but it was the "special" that day, so I should have known better. The server was also nice and prompt.
We will definitely be back!