Heroes West Sports Grill

Today has been the 2nd time I've been here. The 1st time went off without a hitch courteous and speedy waitress and all that. Today was the total opposite, I went in with a freind got seated right away. We sat 20 minutes before the waitress came, we ended up walking out after waiting for 20 minutes and it wasn't even busy, super slooooow service this time. It's one of the worst experiences i've ever had. Since i had 1 good exp. and 1 bad  i need to go 1 more time to break the tie.  When i do i'll update it.

First as we walked into the door and the hostess said nothing. She did not smile or greet us. Luckily our party was already seated. We sat and it took the server at least 15 minutes to come over. The food was ok at best. Then when it was time to pay the server just threw the check on the table. Then when the check wasn't ready when she came back she had an attitude. We gave her $100.64 and the bill was $62.64. She gave us the wrong change back twice. I was fed up. The service was slow and horrible. I will not return.

This place is conveniently located near the hotels on the Houbolt exit of I-80. The beer is cold and the service is friendly. There is a large dining room that you can reserve for parties or conferences. The menu is typical of a bar, lots of sandwiches and platter type offerings.