The White Chocolate Grill

The food is good here, but I was disappointed in the service during my most recent visit.  I went with a friend and told her how great it was, and this was her first visit.  

The food is a bit overpriced, but it is good and the atmosphere and ambience of the restaurant are both good.  

The service was a problem during my visit on 2/18/13.  We had multiple servers who kept dropping off random things and then not asking if we needed anything else.  We ordered dessert and some random person just dropped it off without smiling or saying a word, and at the moment we needed extra silverware and drink refills.  Then, I had an expired Groupon which I was trying to redeem for $10 in credit since Groupon web site said the Groupon was ALWAYS good for a $10 credit and that never expired.  I very politely asked about this, and one of our servers brought over the manager to address the issue (keep in mind I was very polite and smiling).  The manager, who looked like he was about 22 years old, told me in a somewhat rude manner that they could not honor the $10 credit, that I would have to contact Groupon, and then rudely pointed out the expiration date on the Groupon.  I felt like he was condescending toward me.  I go out to eat with friends pretty frequently, and I don't know if I'll come back to this restaurant based on this most recent visit.

Christmas Eve was the last time I visited White Chocolate Grill and it was just not up to par that night. Fortunately, the attention they paid to our issues were immediately addressed and they went overboard to accommodate us. Not only did they take our entrees off the bill, but they gave us two gift certificates for a future visit among other things. We really felt appreciated by the managers and the wait staff.

Fast forward to our recent visit and not only were there no issues, but everything was amazing from the food to the service. Last time my medium rare center cut filet was served well done, but this time it was perfectly cooked and seared about as well as any filet I've had in recent memory. If you can't decide on a side dish go for the honey roasted carrots. Sweet, tender and delicious, and a great compliment to any dish. It was my birthday and I decided on the white chocolate brownie. The combination of ice cream, chocolate sauce and a "white" brownie topped with shaved white chocolate was more than satisfying.

The mood and ambience of this restaurant is perfect for a romantic night out or a family gathering. I highly recommend White Chocolate Grill where the guest is treated well and the recipes will satisfy the taste buds.

We went here for a casual business dinner for 7 on a Thursday. The place has a low-key and relaxed ambiance. Wait staff was attentive. I ordered Blue Cheese Crusted Filet with the mashed potatoes - it was really tasty.

Also, I don't usually use this expression when describing food, but the brownie is to die for.

Can't wait to come back!