Metro Grill & Bar

We have been to Metro Grill several times but this last Friday, May 4th was terrible.  The place was packed.  No, wait, we see several open tables.  We asked one of the THREE hostess why people weren't being seated.  She said that the kitchen was really backed up so they were holding people until the kitchen could get caught up.

While waiting 30 minutes, we saw several take out orders being picked up, all while 12 - 16 people are sitting around looking at empty tables.  Management really needs to get their act together.  Why not seat people and let the know it will be a while for food?  That way they can at least sit rather than stand and maybe even have a couple of drinks?  Or, why not quit taking carry out orders if you are so backed up?  

After nearly 40 minutes of standing around we finally walked out.

If we ever come back again and there is one person waiting we will turn around and leave.

Went last night for the first time since they have completed the remodeling and have new menu. It was early at 4 and only one waitress was servicing our area. She seems rushed but was friendly enough. By the time we left more help was in. Prices have increased. They seem a bit steep for what you get. Food is always good but not exceptional. We've tried many items on the menu. Broasted chicken is one of my husband favorites. New decor is modern and very nicely put together. Was seated in booth directly under music speaker. A bit to loud for me. Wished it was softer music choice. Will go back, but will not rave about it to friends.

It has been at least a year since the last time we stopped in at the Metro.  I stopped in today to have a late lunch and a drink.  The hostess started to seat me at a table and I stopped her and asked for a booth.  She explained to me that they don't seat singles in a booth.  The restaurant was empty.  She again asked very firmly "do you want to  sit here?".   I thanked her, declined, and left. I then gave my business to another restaurant.  Good luck with your business in the future, you will need it.....