Applebee's Neighborhood Bar & Grill

Love Applebee's!! The food is great especially the Margarita Chicken for $10.99, can't beat that. The service is fantastic most of the time.

The food was excellent and Kelly was an outstanding server.

Every time I come to this restaurant I ask myself why.  Nothing at this location is ever done right and it must be the absolute worst Applebees in the chain.  

The final time I went to this restaurant was a few months ago.  I was with my husband, two sons, and my son's girlfriend.  And it was a complete disaster.  This horrible service occured on a weekday evening when the restaurant wasn't even busy.

When we began our evening, my husband ordered a draft beer.  It arrived promptly but I observed a floating piece of food that appeared to be hamburger meat in the glass and told hubby to not drink it.  After what seemed like forever our server finally came back to the table and we pointed out this gross beer.  She did promptly get us a new one in a clean glass.

Onto the meal.  This menu has no vegetarian items on it at all.  I'm not a vegetarian but my son's girlfriend is.  She ended up ordering a penne ala vodka off the menu, which was absolutely awful.  For this atrocity we were charged two kids meals.  The rest of us ordered two for twenty meals and mine was the new york strip.  I ordered it medium rare like I always do, and it arrived raw.  Again our server disappears, my family is eating their burgers and when she finally arrived to check on us I sent it back as it was inedible.  When she comes back with my steak, it is then completely burnt with charcoal around the edges.  Again after an eternity and my family is done eating I complain about my food again.  She offers to re-cook it and I declined saying everyone was done eating and just give me chicken fingers.  And any cook in a restaurant that doesn't know the difference between raw, medium rare, and burnt, absolutely should not be cooking.  Great, I order a steak and I end up with a kids meal.  The waitress offers to take the steak off the bill, fine.  But considering everything that went wrong with our table, I feel a manager should have come to visit us as everyone at my table at this point was extremely annoyed.  He was no where to be found.  And to add insult to injury, yes the two for 20 was taken off the bill, but I was charged for another two for 20 for the chicken fingers, which really was a kids meal.  Really you're charging me full price for a kids meal after you said you'd comp it?  Unbelievable.

The next morning I went to the corporate website complaining about my experience and livid that a manager didn't come to our table and should have done his job considering everything that went wrong. The next day after that the manager of the restaurant called me to apologize, offered me a $50 gift card to Applebees and took down my information.  Fine seemed reasonable.  LIES!  All LIES!  Several months have passed and I'm still waiting for my gift card.  

In short, do not go to this restaurant.  There are so many others to choose from on Deer Park Avenue in North Babylon that it is just not worth your aggravation.