Buffalo Wild Wings

This was a typically bad experience for me with BWW. I went to the Bayshore location over my lunch hour, and sat at the bar to be sure that my service was quick enough to get back in time.
The bartender promptly addressed us and told us the lengthy beer list. I explained we'd love to indulge, but that we were on a lunch HOUR and could not. She continued to rattle off burgers and beers she liked anyways. We ordered fried pickles and mushrooms, and two sets of 8 wings. 50 minutes later and we STILL hadn't gotten our wings. It seemed as if the bartender had forgotten to put the order in. When it had been 55 minutes she finally acknowledged our frantic waves and told us that they were "remaking" my companions wings...when we asked why she didn't know.
We told her that we needed the bill and to take the food to go as it had already been an hour. She apologized profusely, but at this point the damage had been done.
I give two stars as she was very kind and understanding. She gave me my pop *which I had paid almost $3 for and never had with a meal* in a to-go cup which I appreciated, and filled up two punch cards for us. Upon further investigation the punch card will get us $5.00 ONLY during 11-2 lunch special hour, M-F, on their lunch special menu - which obviously doesn't work within our time limits here....problem?
Once I finally got to my wings, the sauce was wrong and the fries were chilled in the middle.
Not impressed.

It's a chain so you know what you get. But this place must of not got the memo on proper cooking of wings, as mine were burnt. They didn't look it, but they sure did taste it. The waitress seemed to disappear after we got our food and eventually showed up with the check. But refilling my water, or getting another beer seemed to be not her concern.

It's a shame too, i like BW's. I will probably not be back to this place

Terrible service! a few waitresses seemed to be working hard while the majority were horse playing in view of diners. Hostess talked to her friends prior to seating us.  The line staff seemed to be running the show there, didn't see 1 manager the entire time. It is unfortunate that leadership allows this to happen, while the diligent and hard working staff have to carry the weight of the lazy ones.