Burger King

Reading the previous reviews about the  exceptional service was good to hear. That has not always been my experience in the past but perhaps they are improving. I've always said that if they could get their act together as far as systems, speed of service, and customer sevice, they "should" trounce McDonalds. Why? Their flame-grilled burgers really do taste as if they were cooked on a BBQ grill. In a side-by-side blind taste test, I think they would beat McD's.
Every now and then I get a hankering for a good cheeseburger and for value, this is the place. Their double cheeseburger (2 slices of cheese vs McDouble's 1) is awesome. Eat one of these and you'll wish you had 2 more. Even my health-conscious wife agrees that the BK double cheeseburgers are good.
My wait was a little longer than expected but in all fairness, they had just experienced a big crowd (20 people were leaving as I walked in). So - 3 stars for speed of service, 4 stars for a very good burger.

This Burger King is supreme in food service. They always serve with a smile, and today, I had accidentally forgotten my wallet and in a horrible rush to get back to work. I drove up to the 1st window and apologetically and exasperatedly said, "I'm so sorry; I don't have my wallet. I can't pay for my meal."

The girl in the window said, "It's okay; I've got it."

I was about ready to pull away without a meal when I heard what she said. My jaw dropped in disbelief as I said, "Really? No, you really don't have to do that! I can't do that to you!"

She simply smiled and said, "Really, it's all right. Merry Christmas."

I started to cry out of gratitude for my meager meal, which I couldn't afford, and thanked her over and over.

If that's not awesome service, I don't know what is.

I want to give back to her, but I'm not sure just how yet. But seriously, if you're hungry and anywhere in this area, go here. The people are kind and the food is good, too, for fast food! :)

I know this is a fast food chain restaurant but I feel compelled to write about my experience.  The customer service here is excellent and unlike any I've experienced at such a restaurant.  

While I usually don't name names, Andrew, was awesome.  When I entered the restaurant he immediately greeted me.  After I finished ordering, he asked me for my name and said he would bring my food out to the dining room.  A few minutes after he brought my food out he came back to check if the food was to my satisfaction.  I also saw other employees doing the same to other customers.  After I finished eating, Andrew said thanks and to have a great day.
 
At most fast food restaurants you are lucky to get a smile.  While the food is what you expect the customer service at this Burger King is an exception to the rule.