Service- SUCKS! Â Management- EPIC FAIL. Â You pissed off the wrong person, Me sucky manager. Â I went here and the line was extensive to order food. Â I asked for a manager to see if they could get more than one person working the front register to get people processed more quickly. Â The manager, an older caucasion male, was extremely unhelpful and did NOTHING to remedy the problem; I was just brushed off. Â At the very least, HE could have jumped on a register to help with the bottlenecking issue. Â
The person working the register was extremely kind and helpful, but he could only do so much. Â Management sucks, at least that manager, and I was unimpressed. Â He needs to be trained by the people at Native Foods. Â Chuck E Cheese, you failed with that man; try again.
Waiting in line for your kids to cash in their tickets...Painful. Â It's hit and miss to get help, and when they do come, it's generally one person helping all the people pushing to get in the front. Â
Food- It sucks, let's be real. Â I have the salad bar because all the food sucks so much.
Fun for kids- 5 stars. Â My son loves it.
I have been here only 3 times, (and 2 were forced because I had to attend a child's birthday party). Â I loathe being invited here for a birthday party. Â I am torn every time I see that invite show up in the mail because i just know I will be up all night and be paying a doctor bill a few days later. Â Seriously, every time I have gone, my child is sick 2 or 3 days later. Â Every. Â Time.
The games, entertainment and food are all great, but the fact that in 3 visits I have never once seen a single employee clean anything with all those little people germs is just unacceptable. Â Do yourself a favor. Â Spend the few extra dollars to take your kids to Bellaboo's if you want to treat them to a fun afternoon indoors and not have to worry about them coming home with the plague.
It was cold out but no snow and my little boy needed to burn some energy so we were there on a random Thursday afternoon.
It was a great time! Â All the games and rides require just one token valued at a quarter each. Â Nothing was broken... all the machines worked. Â Amazing. Â And... IT WAS CLEAN! Â I think I was most impressed to see the manager on the floor cleaning things.
Food: Â The pizza is better than decent but the salad bar was so good. Â Everything was fresh and again very clean. Â And it's pretty reasonably priced as far as places like this go. Â
And a major plus - they send coupons often. Â Do sign up for their email program.
Another great thing about this place is the child protection. Â They stamp your hands on the way in with an ink only visible under black light. Â You can only take the child with you if your numbers match up.