Dickey's Barbecue Pit

Went to the Dickeys  Dec 5th at 5:30 to get some take out. I ordered two 2 meat platters. When I asked for ribs they said the people infront of me -a family of four- bought them all kind of blaming them. Then I asked when there would be more ribs he told me 8:30. So I asked for chicken instead of ribs- the girl said we don't have any chicken left- 5:30 PM! on a wednesday! I said give me pulled pork then pork and brisket on both  combo plates then. The guy asked what sides I wanted and as soon asI told him mac cheese he said it won't be ready for at least 15 minutes. I told the girl chopping the brisket to cancel my order because they didn't have anything I wanted. she said "OK". I left.
How can any place much less a chain be out of food on a Weds night at 5:30? I like Dickeys but the Burnsville one stinks!
So much for the New Management- I give a zero if I could.

PS I think I was in line in front of the other Dec 5 guys with the soggy fries and no entree selections.

DICKEY'S BARBECUE PIT IN BURNSVILLE IS UNDER NEW MANAGEMENT!!!

That is what the signs said outside and all over the store.  

I went in (being a HUGE Dickey's bbq fan... HUGE!!!  I HAVE LOVED DICKEYS SINCE I FIRST WENT IN TX... and having gone through 2 of their punchcards the first week that they were open) at 6:30 on Wednesday December 5th.  The first thing I noticed was the lack of customers - there were only 2 sitting eating - never a good sign during the dinner rush and something I had never seen at Dickey's before.  The place - even though empty - was a mess.  Behind the counter was a tall young man and a girl with long hair.  The girl with the long hair was playing (yes playing) with the bbq sauce on the food line.  She casually told me and my friend "We are out of Barbecue Ribs and we are out of Barbecue Chicken."  I have NEVER experienced this before at ANY Dickey's that I have been to - from Texas to Minnesota.  I ordered the 2 meat combo of Brisket (their specialty) and smoked polish sausage.  The tall gentleman brought out a brisket to slice and began slicing.  The girl told him "no, you slice from the other end and at angles".  WTF?!?!?!  BRISKET is their SPECIALTY and they put someone there who doesn't know how to cut it?!?!?  He commenced to cut 2 slices from the tip end of the brisket (and not accross the grain like you are supposed to).  He put the meat on the scale and then in my to-go container.  2 small pieces of brisket!  Seriously, only 2 and they were tiny!  He then cut up the polish sausage and put it into the to go container for me.  I ordered mac and cheese and fried okra (which I ALWAYS order there).  The mac and cheese was given to me in a small container and that was only half full.  I measured it out at home and had 3 tablespoons of mac and cheese.  The fried okra portion was the smallest that I have ever received at Dickey's.  I had 11 pieces of okra.  W T Acutal F???  The girl asked us if we would like sauce on the meat.  We said yes and she put literally a teaspoon of sauce on the meat (thank God they have an area at the back to pack some sauce up in containers.  The person with me ordered the smoked turkey, a ceasar salad and the waffle fries.  I watched as the same girl put the fries in for 45 seconds to fry (yes, I timed it because at this point I was pretty much just logging info for my review and complaint).  Needless to say, when she tried them they were soggy, white and cold.  We paid our $21.00+ for this culinary abortion and I couldn't help but notice that the staff had the audacity to put a "TIPS" cup out by the register (tacky as hell) with "Tips" written on it with a marker and a one dollar bill taped inside of it.

In eating the food, my friend threw the turkey away - but not till I tasted it.  It was bland and flavorless - not smokey and juicy like it has been in the past and at EVERY other Dickey's we have been to.  The okra was good, what little bit of it there was.  The mac and cheese was laughably small as was the caesar salad which came in the same small tub the mac and cheese came in - again, laughably small.  The fries sucked due to employee incompetence.  The brisket was tough because it was incorrectly sliced and the portion tiny.  The sausage was good - as always, but with all the other SUCKY things about this meal, it was not enough to save it.

We gathered our to go bag and went over to get some of the free ice cream that Dickey's is known for.  There were no cones and no ice cream cups.

Under new management... "Shawn" someone as the sign says "invites us to try them again".  Sorry Shawn, your new Dickey's sucks.

Got the kids meal and couldn't even finish it. They really feed you here. Hey I think the owner, Dave is the next col. Sanders. As I write this he's out talking to the customers  seeing what they need and listening to there stories.  Everybody seems to be having a good time.