Nothing wrong with their pizzas. They overcook 'em like the chain has been doing for years. I have a problem with this particular location's management. They have never once honored a coupon that we receive in our neighborhood circulars because they are for other Domino's stores, but they don't send us any of their coupons, and they are the only store in our delivery area. So instead when you say you have a coupon for such and such deal, they start hmming and hawing about, "Well, I don't see that we have that available." They then proceed to offer you a deal that is twice as expensive. Eventually they would offer something similar that they were running and maybe we would accept. Their pizzas arrived hot and burnt as usual, and since I was a regular customer, they knew where in my development my house was so they no longer needed directions. I always paid by check.
Now they flat out refuse to honor any deals, only offer menu price when I call and refuse to accept my checks. I have never ever written a bad check, or even floated one for that matter. I asked for an explanation and they said that their manager was tired of making special arrangements for folks.
Well, I'm sorry Mr. Manager, but I've worked for a place that has a restaurant. Special orders and arrangements is how we make money. If we refuse the special arrangements, then we are refusing business. The customer will take his business elsewhere and then write a scathing review on Yelp, which will take away more business. Now ask yourself, was the refusal to bend worth going broke?