Ordered two sandwiches. Â Realized when I got home that the turkey was missing from both. Â Additionally, on one sandwich the cheese had the paper that separates the slices still attached to it. Â
Ok. Â Maybe the employee making sandwiches was having a bad day or was in training. Â It happens. However, the woman who appeared to be the manager seemed to laugh with the other employees at this mistake. Never said a word to us. This is not the way to run a business. Â I would have expected an apology - at least from the person who made the mistake. Â
I will not be back to this location.
You might think it's odd that I'm reviewing Einstein's in Glencoe when I live in Highland Park and have the best bagel shops around, but there's this quirky Smart Choice bagel sandwich that keeps me coming back. Regardless of the inconsistent service, hardly-ever cleaned off tables, and always very slim selection of fresh bagels, when I'm having one of those "I'm not so hungry and can't figure out what I want to eat" days, I find their Bagel Thin Eggwhite sandwich made with asparagus, mushroom, and Swiss cheese to hit the spot. Piled with the goods, it's always nice and hot when I get it and it's under $5! I do wonder if it's truly a healthier, fewer calorie option because the bagel is always deliciously doused with garlic butter...or is it butter?
This Einstein's location is cozy and cute, it's easy to park out front, and I love sitting at the umbrella tables outside in the warmer months. But consistent with the other reviews it's sometimes messy in there, and I always end up cleaning a table just so I can sit down. Compared with the Einstein's in Lake Forest or Lincoln Park, both 'eggceptionally' clean, it doesn't really bother me that much. I do think one of these days they should pay for my sandwich though, because I've certainly bussed enough tables over the last year.