El Pollo Feliz

They lost it..... I have drastically changed eating habits. I used to go there all the time. Today I went in. The food was fine.... My order is usually 10-12 dollars. I always leave a 5 dollar tip, since they box my food up since I eat 1 or 2 bites. When I went there today, right in front of the owner. This hoodlum type guy, who was the waiter. Turns to me, as I am standing with a 5 dollar bill in my hand, ready to give it to him.... and hands me the box to go box my own food..... As the OWNER said to him, its full service, go box his food.... I said I have a 10 dollar order, and i leave you a 5 dollar tip..... he said "I DON'T GIVE A FUK"  The owner seems to think that is acceptable behavior, and I called him after I left, because I took 2 bites out of my meal, one sip from my drink, spent 10 bucks and got disrespected. I felt he needed to credit me for the money I spent. He took things as a personal attack, when I said "you" speaking about his overall store. If owners look at things like that..... WHY should we spend out money there? THEY DON'T DESERVE IT!!!!!

WE as consumers, need to band together, like on sites like this to call out the bad apples. This guy turned into vinegar today..... I will NEVER go back

The food here is so LARGE! everything you order is super sized. Two people can eat from one plate.

I like thier nachos with chicken, the chicken is grilled to tender juicy perfection and its white meat (so you know that is kind of hard to keep juicy).

The portion as i stated are large but the prices are reasonable.
Its good for lunch or breakfast.

I ordered the 5 chicken dinner for New Years Eve on 12/30.  I went in, paid in full and was a little worried about the service that I would get on a busy evening.  I've ordered from here before for other occasions with out a problem.  My husband went to pick up the order set for 6:30, he was home by 7:00.  The only problem he had was the traffic on the way home.  The meal was delicious!  The dinner has chicken, rice, beans, seasoned fries, salsa and tortillas.  As he went in, he was directed to a certain line: paid, new orders, dining in etc.  Everything went smooth considering that it was a busy night.  Unfortunately they forgot to give him the seasoned fries and he had to go back.  They were very apologetic instead of being rude like other places.  I will definitely order from here again for other events that I may have.  Price is reasonable and the people there are very friendly!