Emmett 's Brewing Co

I really wanted to like this place.  We came here with a group of people and the people on the phone were super nice.  They even set us up at the backbar so we had a more private place for our group.  W liked the look and feel of the place.  

However, the service was not good at all.  They seemed very understaffed and the bartender was also the only server in the room so you can imagine what it was like for 15 of us trying to get drinks.  He wasn;t even behind the bar half the time.  To his defense, they just needed another person working that room.

The food was very sub-par.  More than half of us did not like what we ate.  Salad was soaked in dressing and if you don't know how to prepare pork belly,don't put it on the menu.  Definitely disappointed.  

I hope they turn this place around because I love bars/brewery's like this.  Just needs some attention to detail with the service and in the kitchen.

We have been going to Emmetts in West Dundee for several years and now we go to the Palatine location.  When we first went to Emmetts a long time ago the food was really outstanding.  However, they changed chefs years ago and the food is really suffering.  When we go there I order the cheddar soup, appetizers, salads and sandwiches.  Their entrees are terrible now and I wouldn't spend money on those.  Emmetts, please fix yourself!  We went there a few days ago and my husband's entree was not good and the service was very bad.  It's a shame, it's got great ambience but the rest is lacking................too bad.

This place sucks. Terrible food, managers are rude, servers are clueless they look lost, beer is blahhhh this place has no system !!!