Food was not flavorful at all.... My boyfriend is now sick off his burger. We also ate most of our food without napkins or silverware because server failed to give it to us in the beginning and didn't check back with us till we were over half way done with our meal. It was a dead hour at the restaurant as well and there were barely any other guest and plenty of servers around. I'd be scared to come eat here during a rush hour. And F.Y.I. I am a fine dining waitress myself and know what should be expected when being served.
Review Source:Ended up at this place on a Tuesday night. The crowd was a mix of nerds, jocks, and who knows what. All I know is that it wasn't for me. Our waitress seemed a little special. We told her not to forget about us since we decided to sit at a table and not at the bar. Guess what? She forgot about us. I don't think I will be returning. There just wasn't enough to keep me wanting more.
Review Source:This visit was waaay better than the last... good friendly service and better food than before. Â It's really unfortunate that they are tucked way in the back of the lot of Home Depot etc... Â and trees totally obscuring any signage. Â Anyway, lots of big screens going... Â The habenero side sauce is flipping THE BOMB - I was in some kind of exquisite agony because I didn't think it would be very hot.... Â
Give it a try.
Had to go to Home Depot for a few things and on the way my husband got hungry - Big Time; due to his work he's @ Home Depot ALOT, but he hadn't tried this place, so we figured, "why not?".
It was dark (especially coming out of the sunlight) and we were greeted by a pretty blonde waitress, looking very much like Brittany Spears in her video where she wears the Catholic girl's school uniform! Â Yikes. Â As several other posters mentioned, it gives you the impression that you've stumbled into a Hooters.
Next impression, the booth we're led to has duct tape on the seats; so does the one across from us, and against the wall, there's a huge scrape that's taken the paint off the wall, exposing white sheetrock. Â On top of that, in our booth, there's a generational picture of firefighters - as I lean forward, the picture is dirty with fingerprints, spatters of food - not cool. Â
And - it's 11:30AM and we're the only people in there! Â So, the overall impression is that this place is dying a slow death.
I ordered a calamari appetizer and my husband ordered the Black & Blue Burger - Med Rare. Â I noticed our waitress glancing back to the kitchen just about the same time I was thinking 'we're the only ones in here - shouldn't that order be out by now?" Â Shortly after, she brought it to the table. Â My husband's burger was MEDIUM WELL, not Med Rare, but he was so hungry @ that point, and he did say it was very juicy, BUT really - your only customers and you can't cook the burger the way it was ordered? Â Â The calamari was very tender; our server, who had the demeanor of a shy, girl next door (but the uniform....!) was nice, and attentive (but what else did she have to do?). Â We did see 6 people come in just as we were leaving - not exactly a lunch hour rush.
Overpriced bad diner food. Â I should have listened to my instincts when we walked in as it was empty. Â An empty brewhouse at 6:30 on a Sat is very telling. Â We decided to try it anyway as we were in the neighborhood and wanted some beer.
Our food came out of the kitchen really fast. Another bad sign.
I had the blackened shrimp salad. It came with about 8 tiny previously frozen shrimp. Â The salad seemed per-dressed as it was soggy. Â At $14, I expected way better. Â I ate it anyway as I was hungry and I was still hungry when I was finished. Â I don't think I have ever walked out of a restaurant still hungry.
My boyfriend had the clam chowder and buffalo wings. He said the clam chowder was ok, but nothing special. Â The buffalo wings had good flavor, but they were mushy. Â It wouldn't surprise me if they were frozen in the marinade. Â Gross. Â He ate one, I ate a bite of one. Â We left the rest. Â
We each had two beers. Â The house IPA was ok, but tasted more like a red. Â
Service was just ok.
We walked out of there spending $70. Â So not worth it. Â I would have been much happier had we just gone to Togos.
I've eaten here twice w/ my co-workers bc there's really not much else around the area unless you go to University area in downtown PA. Â The food here is ok, expensive for the quality. Â I had a buffalo chicken salad once, and the chicken was really salty. Â Then another time had the fish tacos, and it was just alright, nothing spectacular.
Review Source:Went here tonight without checking Yelp because I wanted to be spontaneous and support a local business. That itch will remain scratched for a long time..
Came in to a sign that reads "Please Wait to be Seated," but no one is at the door to seat us. We walk over to the bartender to ask, and she tells us to sit anywhere. We sit in a booth for about five minutes before a waiter notices us. He asks us if we want menus, and we say yes, and he leaves and never comes back. We are contemplating leaving....
We get our own menus, the waiter walks right by our table a couple times with no explanation or acknowledgment, and now the waitress in short schoolgirl skirt comes by. We're not sure what we want yet, so she comes back with water 15 seconds later and asks again. Nope still not sure... So she leaves and never comes back. We feel bad leaving since the water's here, but after five more minutes of being ignored we went to Mi Pueblo for some legit tacos. =)
Oh yeah and there was duct tape holding together both of our seats. And the TV.
I've awarded this place one star because the food was edible--and the BBQ sauce on the pulled pork was tasty.  However, I would never return to this restaurant for several reasons.  First of all, the outfits that the female servers are expected to wear are  disrespectful to the servers and to the women customers.  The little kilts they wear were so short that they you could literally see their butt cheeks!   Gross!  Really?  If the food was good, you wouldn't need the sleaze.  Of course the male servers wore tasteful black slacks and t-shirt. Â
My husband and I both ordered the pulled pork sandwich, which was tasty, but for $9.95 I thought it was a pretty skimpy portion. Â The sandwich came with one side. Â I ordered the side salad, which was drab, tasteless, and seemed that it came right from a boxed salad mix. Â My husband got fries, which were ok, but the serving size was again pretty skimpy. Â My recommendation is to save your money for BJ's, which is a FAR superior place with similar atmosphere.
This is a good place to grab a drink or some food with friends. Â Nice, casual atmosphere. Â Food is solid. Â
I'm really surprised at all the complaints about service. Â I've been here quite a few times for lunch and the service is really prompt and courteous.
I do have 2 issues, though. Â (1) Â Why is the place so damn cold? Â Please turn up the heat, it's freezing in here, especially considering . . . Â (2) Â The strange, slutty, school-girl-esque outfits the waitresses are wearing. Â They are very trite and dated, kind of evocative of the mid-90s. Â Sorry, stop trying to be Hooters.
I'm pretty sure the waitresses here are robots. Or maybe their flared skirts are too tight or their toes are beat up from them fugly boots they wear.
I ordered over the phone, and the girl that helped when I went to pick up my chicken strips looked like she had been sucking on sour lemons. Good grief. Smile.
I'm not a drinker or bar hopper, but if that's what you're looking for (in addition to picking up some of East Palo Alto's finest hynas) I guess this is your joint.
NEVER THIS PLACE AGAIN! Â NEVER!
Sign says: "Please wait to be seated." Â Waited . . . then a waiter comes along and says that we can seat wherever we want to seat.
Seated ourselves. Â The place is not crowded. Â Then waited again. Â A waiter passes by and completely ignores us. Â Waited again for 10 minutes. Â A waiter passes us again and, again, ignores us.
Waited again. Â
Left our seats and, when we are about to exit the place, a waiter notices us and . . .
told us that we can seat ourselves wherever we want.
If there was a way to put negative stars, I would. Â First of all, the waitress (Fernanda) had no customer service skills. Â When I realized the the buffalo wings came with fries, I asked if she could substitute the fries for soup or salad since we ordered a side of fries separately.
She said no because the kitchen had already started to cook the fries. Â SERIOUSLY? Â Not a great business decision to leave your customer unsatisfied for the cost of an order of fries! Â Not only that, but the fries that I did order I asked to have well done, and crispy. Â I knew as she was obviously not listening to me, and not writing down our order, that she probably would not communicate any of my requests to the kitchen.
As soon as we received our food, I looked at the fries and they were all soggy, and only half way done. Â Not only did I end up with 2 orders of fries, but they were mediocre at best. Â We would have been better off going to McDonald's next door.
The waitress uniforms are also very akward since the girls seem to be more concerned with how they look instead of how to serve their customers. Â I will never be back.
I like this place. After reading some reviews I was expecting a so-so place to eat and hang out to watch the SF Giants Post season game. Well Im not sure why the reviews were so negative, I couldn't find anything wrong with this place.
The service was good, the food was fine (wings, Cal burger, beer) and the game was on on over 8 tv's! I guess the only negative was the Giants lost :( Â but other than that it was very good. I will definitely be back soon!
Ridiculous. Â
This has been a review that has been put off for far too long. Â A couple buddies and I went to this place to go get some wings and brew. Â Little did we know that we also went on the night of a UFC fight. Â They asked if we were there for the fight, and we replied no. Â Then they sat us in an area where we could still see tv's. Â We ordered some wings and then waited for our beers. Â We started watching because what else are we supposed to look at? Â They came up and said if you are watching then we are charging you each for watching.. Um Excuse me?
How does that even work? Â Either charge EVERYONE Â a cover or have an area with no tv's. Â But to go and ask me afterwards is ridiculous. Â Our wings come out and they are the SALTIEST wings I've ever eaten. Â We complained as it was inedible and they said no one else is complaining. Â Are you kidding me?????
I WILL NEVER GO HERE EVER AGAIN. Â I suggest you don't either!
This place is only good to have a drink and watch a game.
I had a rough day at work, so I had happy hour was on my mind. I came in and ordered a shot of Henn and a pint of Stella Artois. Shots go for about $10. During happy hour, pints of beer run around $4 to $5 dollars. There's just about 10 selected appeitizers that are discounted for happy hour. I ordered a personal pizza.
The problem with this place is that the food is whatever. The set up is awkward and the bar area is fairly small. At times this place feels like a wannabe Hooters. The Sunnyvale location is better.
This is the quintessential sports bar. Â High-definition flat screens plastered on each and every wall showing anything and everything sports-related. Â D almost got whiplash turning his head every 30 seconds trying to keep up with the US Open, UFC and the NBA Playoffs. Â D used to be a regular here when his office was just down the street, so his official food critic review is that Firehouse has very decent food for a sports bar.
That kind of feedback from D usually merits 3-stars. Â BUT! When we were here watching the NBA Playoff game, the service was really great. Â On Sundays, Firehouse usually closes at 7 pm, but since the game was really close and almost every one of the customers was glued to the game, the servers and staff didn't say a word about closing and stayed open for an extra hour, just so the sports fans could enjoy the rest of the game. Â Seriously! Â We didn't know that Firehouse was supposed to have closed earlier until our friendly server asked us if we had any last food or drink orders, since they were doing a last call from the kitchen. Â She didn't say a word about the fact that we were basically making her work overtime until we asked what time Firehouse was going to close. ("Oh, we actually usually close an hour ago on Sundays, but since the game's still going and it's so close... ")
Sweet! The next time we need to watch an epic sports game and we're in the area, D & I will be sure to check whether there are any open seats here! It was only about half full when we were here on a late Sunday afternoon, but I've seen the parking lot PACKED on busy nights (like Fridays... definitely get here early if there's a major game on a Friday).
I just dont understand why I keep going back to this place nasty nasty nasty food and the most F*** Up service i ever seen. I had it I will never go back, Any time I go back to this place the food just keep getting worse! I rather eat at Mcdonalds
I ordered a mushroom burger,
the bread was stale for the second time and the mushrooms tasted old! Food is very expensive!
Oh my lord, how can this establishment's food be so terrible. I've visited this place twice and each time the food was horrible and expensive considering the quality. After eating here, you will think that BJs is a top Michelin rated restaurant. Their cheesesteak sandwich is dry and flavorless, even the bread was not tasty. Pizza? As New Yorker's would say "Forget about it!". Freschetta or Digiorno's would put Firehouse's attempt to shame. Buffalo Chicken sliders? Sounds good until you actually put it in your mouth. The chicken patty tastes as if it were just microwaved with breading that is soggy. Â Only the garlic fries and onion rings are acceptable.
Okay, so I'm completely blasting this place like Marines going after countries with WMDs, then why am I still giving it 2 stars? They do have a small but decent beer selection and the place is clean and not filled with obnoxious individuals. I hear the location in Sunnyvale has some servers that hotties, but I can't say the same on the two instances I've been here although their outfits are somewhat cute. There are lots of TVs and an outdoor seating area which is great when the weather is nice. I only recommend this place if you're not looking for a crowded joint and just want to chill with your homeboys/girls sipping on basic drinks.
One of the worst establishments I have ever been to - EVER. Mediocre food, mediocre environment, and absolutely appalling management.
Met some friends to watch the UFC fight on Saturday. Upon entering the crowded restaurant, we were immediately badgered to pony up $10 cover for the fight. With no tables open, we were told we could bring patio chairs inside to watch because the patio tv was "broken" and the heating lamps were "broken" too. I was not into this option and Yelped other sports bars in the area, which led me to discover a check-in promotion offering 15% off the bill all day Saturday. We decided this redeemed the experience and sat down outside in the cold to order food.
After eating so-so burgers, bland fries, and overly breaded chicken tenders, we asked for the check and I flashed the Yelp discount to our waitress. She went to "check with the manager" who said it wasn't valid. At this point, we asked to speak with this woman, possibly named Lucy, who stomped out to the patio carrying her Hello Kitty cosmetics bag, keys in hand ready to abandon her poorly run, understaffed restaurant. Despite the very clear wording from the Yelp check-in promotion, she insisted over and over "We don't do discounts. That's Yelp." She refused to believe anyone in our party when we tried to explain to her that Yelp partners with owners to create discounts like these. Frustrated, we ended up paying the full price bill with the ridiculous 18% gratuity added.
The only redeeming quality was that our waitress, who normally works at the Sunnyvale location, was extremely sweet and apologetic about the whole thing... although unfortunately couldn't do anything to ease the experience.
We later encountered Miss Hello Kitty drinking her face off at a bar down the street. Real classy.
I would love a response from the owner regarding this experience.
When did the Firehouse turn into a Hooters? Â I used to go to the location in Sunnyvale when it opened, and it was pretty good. So when I had to grab lunch in Palo Alto and the Thai Basil had closed (snif) I figured it was a good option. Â NOT! Â The service was terrible and the food amazingly bad.
If you're thinking "I'd like a beer served with copious amounts of cleavage" then go. Otherwise skip it.
The Firehouse is not really a firehouse, it's more like a dance club. My friends and I walked in with loud music thumping. The place has high ceilings with exposed fixtures and wooden dividers and booths. The place is dark but airy. It's full of neon. It's a sports bar.
The menu is pretty sparse. There are sandwiches, salads, burgers, pizza and a couple of entrees. Â I wouldn't say this menu is large by any means.
I ordered the carnitas tacos and they were amazing. I was pleasantly surprised how interesting and delicious they were. My friend seemed to enjoy their food but agreed my tacos looked the best.
I probably wouldn't come here again. We only stopped because we went to Best Buy en route to Redwood City.
A BBQ joint with a sports bar and Hooters' style waitresses. A dream come true for most sports fanatic!
I have only been here for lunch, but I had their baby back ribs and they are very good. They are juicy, tender and "fall off the bone" good!
The waitresses might be eye candy, but they are there for looks only, service wise, they are pretty bad.
I have been here a few times to watch football games. Â The bar is usually decently full during the game and the atmosphere was a lot of fun.
They have a good selection of beer and very typical bar food that serves its purpose to make sure you are thirsty enough to drink more beer.
Beers are about $6, appetizers are about $10, burgers are about $12...very typical bar food prices.
I had the fish tacos, and though the portions were generous (3 pretty large tacos), though the fish was overly breaded and there wasn't much fish to be found, unfortunately.
In the end, it is the only bar-type facility in the area that can groom and foster the testosterone required for an exciting sporting event, so it does have it's place in the community.
Happy Eating!
Came here with a few coworkers for lunch today. The pizza tasted like rubber and the mushroomswiss burger I had was just mediocre. All around the table everyone didn't seem to enjoy their food much.
What annoys me the most is the 18% obligatory gratuity no matter the party size. Yes, even if you ate their alone, you'd still be charged 18% gratuity. I thought that was rather ridiculous, as it leaves no incentives for the wait staff to provide great service.
So guess what, that's what we got. The waitress first took our drink order and couldn't even remember the person who had the Pepsi (rest ordered water), even having taking the drink order literally 1 minute ago. When the food came out one of my coworker also got the wrong dish, and it took forever for them to collect our bill.
Never stepping foot at this place again, unless the food is free.
"Why would you do this to yourself?" Â asked my hubby. Â Tears were forming on my eyes and snot was starting to come out of my nose. Â
"It's so spicy, but it's so good!" Â I said in reply. Â
This is the conversation that took place as I ate my plate of habanero wings. Â I love spicy food and I love wings. Â These wings are fried in a light batter and covered in habanero sauce. Â Not too much sauce but just enough to make you cry and your stomach burn. Â The wings come with fries, a couple pieces of celery and blue cheese. Â
We came to watch the UFC fight in support of BJ Penn. Â Too bad he lost and it was a touching moment when he announced his retirement. Â I knew something was up with him when he walked out and started to cry. Â
I have been here twice at FH grill because they show the UFC fights for only a $10 cover and a $10 minimum purchase of food/drinks. Â Twice I have gotten the wings because they burn soooo good. Â
The place itself is clean and the service isn't something to rave about but the waitresses get the job done. Â If you are into short skirts and low cleavage tops, then you will see a lot of that in here. Â But hey, i'm not here for the service. Â I'm here to watch the fights, have some beer, some finger lickin' spicy good wings and FH grill gets the job done.
*Note to self* Â Do not let the waitress take away blue cheese next time. Â Must drink blue cheese to sooth burning mouth.
I think after several more times here, I will be immune to the habanero fire and be ready to tackle the fire wing challenge at Gilley's in Vegas!
It may be a grill, but it is definitely no brewery; Nor is it a brewpub. (Per my brief chat with the manager, all their beer is made off-site). I guess truthfulness in a name only applies to consumer goods, not restaurants. Â And what self-respecting brewery only has three house beers on tap? (as was the case on my last visit).
That said, the food is decent, and I have found Firehouse Grill to be the best choice for lunchtime in this shopping center. Actually, it is the ONLY choice (unless you like fast food or bad taquerias). Â Their burger is pretty respectable; So is their pulled-pork sandwich, both offered at just under $10. Each includes a choice of fries or side salad.
The décor is 100% sports bar, with 13 big screen TVs inside (plus one outside); The walls are painted red; And then of course they dress their waitresses in Scottish schoolgirl uniforms, because that goes hand-in-hand with sports and firehouses...Uh, right?
I did make one lame attempt to try their beer after work about a month ago, but when I walked in the door...Well. Let's just say it was not a "happening" place, even at happy hour on a Friday. There were a few sullen locals seated at the bar, and the staff were about as uninviting as possible. (Some people don't like to work here. You can tell. Perhaps it's the uniforms). I made a beeline for the door...And I may have pretended to get an important phone call at that moment; I'm not proud of it.
From now on, I'll stick to lunch here, and I'll just call it "Firehouse Grill."
Guys...drop your shopping companions off at Ikea or Nordstrom Rack and pop in here to make the time go by faster.
I'm not too crazy about the beer selections, but if it's cold and the game is on any of the 60 inch screens, then it's all good. Â If there were a larger selection, I'd make this a destination place instead of just a shopping drop off place.
The 5 best restaurants in the 2015 Denver Restaurant Week
3,607 Views | Category: Denver
The complete list of 2015 Denver Restaurant Week businesses
1,970 Views | Category: Denver
The tourists' guide to Portillos: 5 must have dishes
3,307 Views | Category: Chicago
Pho = Pronounced "fuh" not "foe" for pho-king sake
2,905 Views | Category: Denver
Indulgery selected to exhibit at Collision Conference
2,983 Views | Category: Press Releases
Not Logged In
BUSINESSES
Local Businesses
Near Me
My Favorites
SOCIAL
Blog & News
MY ACCOUNT
Login
Register
Contact Us
Add Your Business
