Had dinner here before a movie on a Saturday night. Â My date and I both had sandwiches, the Black Forest and the Turkey Melt. Both sandwiches were good. Â The sweet potato and crispy fries were both good. Â
A couple Sunset Wheats each to drink.
Service very good. Â No problems at all. Â Total walkout, not incl tip, was $40.
I would like to see a Hefeweizen on the beer list. Plenty of TVs tuned to games.
To be honest, I'm torn with this review. I'm probably going to give you more info than you need to know, but I feel like I should explain a bit.
First off, I'm one of the organizers for a meet up group. We were contacted a few weeks back about getting a group in their one evening with the offer of 3 pizzas, endless chips and salsa, 50 wings, one of their pool tables for an hour, plus reserved sitting for the group. All I needed to do was show up with at least 10 people. I said we can do about 25-30, which we did.
Last night we get there, and our section is reserved over in the room to the left. There was already a table of Michigan State fans - I was unaware there was a game on until we got there. Seems that's where the Michigan fans go. No problem since our tables were reserved and labeled as such. But more Michigan fans showed up and seem to be confused when we had to tell them are seats were for our group.
Our server that night was Michelle, and she was very polite and prompt. Once we had  over 10 people there, she put in the order for free stuff. Additionally I got a classic burger and some other friends ordered food as well. And of course drinks. My burger was blah. It was tasteless and definitely of the frozen patty kind. The fries were fine. The free pizza - which free is awesome - was tasteless as well. I didn't try the wings, but the chips were, well chips.
So as far as the food goes. I wasn't unimpressed. On the plus side, our server was wonderful. She mostly took care of my group, with occasional help from others who really weren't much help to her, plus she had other patrons that night. And we didn't get freebies and things went as was offered.
What also was disappointing was one of my friends said that earlier a different group who also had our waitress left without paying their bill. And the story is that the establishment makes the server foot the bill. That's really crappy in my opinion. That place is so busy and the set up in the main area I would describe as chaotic. So I can see how easily it is for a group to step out on a server and how is that her fault when she was working two different sections that night in a crowded restaurant/bar?
What sucked even more with that one of the meet up members had left without closing her tab. Michelle was trying to figure if she had left or not since none of us were certain and after awhile, we concluded she had. So we asked Michelle if she had an open tab or not, and she said yes, but that means she doesn't get a tip. I feel crappy that that happened to Michelle, and even though this woman was with my group, I didn't know her prior. Michelle never made us feel put out about it, but I feel frustrated that she busted her butt that night only to get stiffed along the way. They need to have a better way to handle these situations. Michelle did a great job and gets stuck with the short end of the stick.