G.I. Friday's

My visit here tonight ranks in my top 3 worst experiences in a restaurant, possibly even #1. And that's not just because the bartender (Titus) sucked, but more so because the only thing the manager did was somehow *manage* to make things worse.

The bar was busy, so at first, my friend and I tried to be understanding of the fact that Titus was taking forever to greet us, would ask us what we wanted without stopping as he walked by (yah! For real!), and forgot to put in one of our appetizer orders (even though he made an excuse/lied saying "they had to fry it" when our other appetizer that was also fried came out at the expected time). Okay. But then when the bar nearly emptied, he was still ignoring us! But his tables with his regulars and/or friends got plenty of attention. The guy nearly spilled a drink off our table because he couldn't be bothered to stop for 2 seconds as he walked by. I had to grab it. He didnt even say sorry. Ugh!

So my friend (who is also a bartender btw) grabbed the manager. This is where it went from "bad" to "never coming here again." Manager at first said the right things, 'I'll talk with him... He gets flustered when its busy and I just took over the bar and haven't had much time to work with him..." Etc. ok. But then she saw someone she knew and just started chatting up w/that person, completely cutting off the conversation she was having with us. Rude. And then bartender, Titus, walks by, and she starts "coaching" him right in front of me and my friend. And her idea of fixing the problem, talking with her server, was to tell him to "stop being mean to these ladies." Right in front of us!! To make it even worse, he didn't even apologize but made excuses! "What do you want me to do? I've got 10, 20, 30 tables!" Really, guy? Really? Soooooo awkward. And my friend even said at this point the she was uncomfortable, and the manager tells her not to be and just keeps going. Neeeeever, in my years as a server or in the hundreds of times I've eaten at a restaurant, have I ever seen a manager correct one of his/her staff in front guests.

I've had crappy service at least twice before from this guy, but the manager being this incompetent was inexcusable. We should have turned around and left like we thought about doing when we saw who the bartender was.

tl;dr, if you're out late in f'burg and want food and/or a drinks, go to Baileys. Under no circumstances go here. Bartender sucks, management sucks worse.

I went here to have a Christmas dinner with my girlfriend. The experience was downright awful.

Our server could be categorized as above average in the service department, but unfortunately, that was the best thing about our visit.

We started out with 2 waters, and the two for 15. I had the queso dip and a sirloin steak. She had shrimp pasta of some sort and pot stickers. After confirming that medium is a warm red center, I ordered my steak medium. It arrived literally half well done and half medium well. It was dry and extremely chewy. I was not impressed. The pasta came out with clumps of undone and/or dry, chewy noodles. It was inedible. After notifying the server, she took a second order for the sirloin steak. After mine arrived and was over cooked... my girlfriend purposely mentioned that my steak was overdone. We wanted a legitimate medium steak! After 15 minutes more her food arrived for the second time. After cutting into the steak, it was 100% well done. No pink at all. At this point we were getting irritated and decided we will get something to-go from elsewhere.

The manager said he would adjust our bill to compensate... but when it arrived, at 27 dollars and semod cents I felt completely ripped off.

I will never return to this restaurant in the future.... and I suggest avoiding it. Their kitchen staff is horrible and their grill cook cannot cook a steak to save his life.

I really like the Korean steak tacos.  The hamburgers are good according to my DD.  chicken nuggets are good although it was more rib meat versus breast.  French fries are tasty.  I like the seasoning.  I really like the service too.  The staff has always been friendly and enthusiastic.  My husband really liked the Caribbean ribs.  It was juicy, tender, and came off the bone.