This location is so close to home & I never knew it! Â It's tucked away near corporate buildings/ hotels. Â We came during the week so it was not too busy. Â We were sat right away & the server was attentive and friendly. Â I was disappointed that the deep dish pizza is about a 40 minute wait. There's no way to escape that wait time and the pizza is what we came here for. Â Even after munching on an appetizer we were still checking our phones to see the progress of time..felt like an eternity. Â The pizza itself is okay for deep dish, but not my favorite out there. Â It is a good option close to home- Lou Malnati's and Giordano's aren't too far from here either. Â In general I'm a fan of deep dish so I would come back here!
Review Source:Well I will first start by saying I love Ginos East pizza and if I was rating the food alone it would be 5 stars....
We were a party of 6 - 3 of us got there first and it was not crowded at all..now 10-15 min later  the 3 of us are still waiting for the others and a server....servers kept passing us but no one stopped by.  Then the rest of our party arrived... 5 min past by when my boyfriend went up to the host stand to let them know we have been waiting a little while...our server was standing up their and realized we were sitting at her table.  She had such a bad attitude to whole time and we never complained or anything so not sure what her problem was.  Our drinks kept remaining empty....we had to remind her we order beer....and the part that gets me is that..isnt thier other people that work there??? I have served many years of my life and when I passed a table with empty table I refilled them or if I was to busy I would let that server know.  Or if beers were sitting at the bar for as long as ours did, dont you think someone could have helped her out. Â
I will not be back to this Gino's East - I hate to give bad reviews but this place gives Gino's East a bad name...
oh and please make your servers write down people order for a party of 6 you can not remember everything and their is more chance of you messing up the order and to keep asking what the guest ordered!
First time here with my gf and honestly, I wasn't really impressed. FIrst of all, it's in a really awkward location, but I can understand why they still make good business there. If you're driving on 90 West towards Schaumburg, it's right underneath a building called Valspar. It's one of the few restaurants in the area surrounded by multiple corporate buildings. I would have never known it was there, until I checked yelp for surrounding Gino's East pizza places.
We weren't in the mood to drive into the city, deal with horrible drivers (in comparison to the true Chicagoans who have lived here all of their lives and yet at the first sight of rain or snow, they think the world is coming to an end.. I know some of you know what I'm talking about!!) pay for expensive parking, and having to worry about long waits in long lines. So this is where one of the stars come from. It's in the outskirts of the city towards O'Hare with ample amount of parking and it's FREE. There was no line and were sat in a matter of seconds. And I took local streets to get here.
The place itself isn't very exciting. We walked in and the host & hostess weren't very friendly. They said hello, we said for two, they sat us. We sat in the back corner right next to the kitchen and to the spot where the bus boys drop off their dirty plates and all you hear is "clank.. clank.. clank.." Our waiter was in to get our order and out to place our order in the register. He checked back twice, but so boring.
The food.. it was ok. My gf and I agreed that the food didn't taste as good as the one in downtown. We agreed that the Freaky Fries with spicy chipotle, jalapenos, pepper jack cheese, and of course, the fries. Awesome! Better than the pizza in my opinion. We had the deep dish sausage patty pizza. That's their staple. There is a sausage piece in every single bite.
Honestly, I'd rather go all the way to downtown for this food.. and still deal with the craziness of downtown Chicago.