Karaoke Phoenix

Pros:
Vietnamese, English and Korean songs
really updated Korean songs! (EXO's Wolf came out 6/3 and I went 6/16)
song books weren't sticky
Happy hour 3pm-8pm (small room was only $10 an hour)

cons:
BAD SERVICE (the guy was soooo rude when i asked for microphone covers)
THE ROOMS WERE SO DIRTY
THE HALL WAS SO CRAPPY

New owner, name is changed to BNG Karaoke. Now they are charging not only by room size but also by total number of people. For example, your group are 8 ppl, usually you all can fit in a medium-size room but they limit it for max 7 ppl so you have to get a large-size room and pay $15 more for each hour even though you don't need such a large room nor more ppl can sing at the same time. The staff leading us to the room has bad attitude too.

Never again will I return here! Fuck this place, go elsewhere. Even with the hours of being open until 5 in the morning, youre better of cruising and singing your heart out and it would be cheaper!

Story of the night:
Came here after drinking for a friends birthday. Birthday boy wants to karaoke so we head here. We're greeted by three koreans. They urged us into a large room even though we had enough for a medium room. There was only one other group there, so with their broken english, they urged us into the largest room. Hmm...they were hooking us up cause it was someones birthday? Cool! We even gave him beer which he spilled on me, but oh wells, they were being super nice, right!? Well, two and a half hours fly by and we're ready to leave.

Not even saying anything, one of the guys starts hitting numbers on a calculator which reveals $136!!! Wtf, so you basically swindled us and ushered us into the large room. Are you fucking serious?? Anyways, so we paid the money and then walked out and stood outside to smoke, wondering, did we just really pay $136 for two or so hours of karaoke? Moving on, one of the guys had the nerve to come out and go "you guys no tip for me?" (he got my boyfriends name prior to leaving btw) "yoshi, no tip. Please please please?"

Wow. This has happened to me only from koreans. Seriously? Now I know not all koreans are the same but this has happened a few times from different places. Shitty service/shady service, I'm sorry but fuck that shit. Needless to say, we definitely left none.

I will tell anyone and everyone I know, not to waste their money here.

NEVER AGAIN!!!!