Kentucky Fried Chicken Restaurants of Indianapolis

This visit didn't even merit a one star rating.  They were out of chicken and mashed potatoes.  I ordered 2 of their Kentucky chicken bowls.  The cashier was nice and explained how they were out of mashed potatoes (or I should say instant fluff) but that isn't what upset me.  The acting manager was actually discussing a customer at drive thru that wanted her money back because they didnt have their original recipe chicken in stock in which the manager was saying in front of all of us inside that it was her choice to order the chicken so why should she be concerned.  Ummm isn't this KFC?