Layaly Mediterranean Grill

We have ordered delivery a few times here and the food (kabobs, lentil soup, hummus) are pretty good.  The kabobs especially, but their consistency needs some work.  I have received delicious soft pita one delivery and hard obviously microwaved crunchy pita on another delivery.  I have received a full container of soup on one delivery and half a container of soup on another.  And when I mentioned this problem to the woman who took my next order she didn't apologize and provide exceptional customer service by saying she would ensure I received a full portion . . . instead she made excuses  . . . not what a customer is asking for.  Customer service 101.

Layaly . . . I cant recommend you to people because I don't know if you are having a good day or bad day.

Work on your customer service and consistency.

Thanks to Groupon, we tried Layaly & loved it.
The food was 5-star, though we were annoyed when the service lapsed for 35+ mins. while the chefs frantically filled a HUGE take-out order.
Nevertheless, when the grilled rack of lamb (4 delicious lamb chops, medium done) was served, they were downright heavenly in taste and tenderness.  My friend's mixed grill was excellent as well.  
We had wanted the Chilean sea bass, but they were out.  We were told that they sometimes run out on a Monday evening.
We also had the very satisfying shrimp appetizer and house-made baklava.
Yes, we'd go again.

A heartfelt thank you to Jessika, who served us, Sauri and Jose who cooked, and anyone else who was involved in making our nearly 3 hours of culinary delight as good as it was.  I was very impressed with the attractive plating and appearance of the food itself, it conveys the message of creativity and carefulness in preparation which indicates you folks love what you do!  In turn, the food tasted very good as evidenced by the nearly licked clean plates.  The chocolate cake was delicious and the cardimon laced coffee was a lovely surprise!  Thank you for making our evening such a delight!!!