I went through the drive-thru. Â They got my order wrong, made me wait over 10 minutes to get the order corrected. Â I asked for free fries for a concession for my dis-satisfaction. Â I asked to speak to the manager and she was very rude. Â Her name was Darlene or something to that nature. Â She told me to call the 1-800 number if I have an issue with service. Â The 1-800 number documented my concern.
Review Source:This was a cross-cultural experience for us, visiting the "Gospel Music" McDonald's.
Imagine four white 20somethings, who, upon finding that Sammy's Touch was closed and becoming frozen, were desperate for a bite to eat and a place to pee. Finally, McDonald's it was. This is the first time I've eaten anything from McDonald's in probably 6 or 7 years. But again, desperation set in.
So we're the only white folks in the place, but I will say that service was just fine. I mean, what do you expect? And the food, well, it was edible. But even the best McDonald's in the world could only get 3 stars from me.
After ogling the Obama house in Hyde Park, we kept wandering in a straight line, and couldn't help but note the layers of affluence begin to peel away. By the time we decided to take refuge in this McDonalds, the ivory houses of Hyde Park were a distant memory. They were replaced by armed security inside the McDonalds, which was filled with people talking to themselves, and miming a gun to their head and pulling the trigger.
Oh, and the Big Mac was top notch.
My worst dine in experience this decade.
From the parking lot into the restaurant we were hit numerous times by the same guy for donations towards his bus ride home. Some people haven't any shame and some security guards are useless. Not until after the lot of us were milked did he get off his lazy butt ( from conversation with a lady) to kick this guy out of the restaurant. Inside there were more than enough employees working, making food and running around. However, there was only one cashier working the crowd and others standing behind him looking on to see what they could do. My order was recorded incorrectly and wasn't filled properly. That was the longest wait ever, standing in line took ten minutes and to get the food was another ten (Big mac combo with a coke and a medium diet coke). A friend of mine was three orders back and it took a full twenty minutes to get his order filled ( two chicken wraps ). Insane! You'd think we were at a sit down restaurant waiting so long and even after all that time, his order was incorrect. After placing orders customers stepped off to one side (or the other) while waiting, when one of the runners had the order in hand she would grunt because she would have to walk over to the side of the counter that the person was at. This lady was lean and tall and had no other obligations of work, if she was heavy and or handicapped perhaps yes we could go and retrieve the items from her. Lazy a....
The dining room was spotless, one of their employees had been cleaning the place mopping, sweeping and cleaning the restrooms all while we were there. I've never seen a McDonald's location so immaculate. At this location there is a lengthwise window of plexiglass separating customers from the employees. Maybe for deflection?
We should've gone to JJ's Fish and Chicken. Having forty minutes of time to eat before hitting a comedy club we thought McDonald's would've been the easy and quick option.
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