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  • 0

    THE WORST EVER!!!! I came here just to get a Big Mac and some fries.

    Me: I would like a Big Mac combo
    Cashier: what?
    Me: I said I would like a Big Mac combo
    Cashier: What?
    Me: A BIG MAC COMBO ARE YOU DEAF!!!!

    It turns out have the employees don't speak English seriously!!

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  • 0

    So im stading at the sink at girls bathroom washing my hands and and and I hear a toliet flush and then I see an employee walk out of the bathroom stall and out the door . I travel by there a lot but I will for sure never be going there again!

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  • 0

    I've only been here once however this is the spot where everone stops at before heading out to Vegas or going home, im assuming. Its crowded, nosiey, messy, dirty. Its too chaotic. Too many people for such a small location, the extended part of the restaurant doesn't have AC, at least it didn't on the very hot day we stopped, hot like 112 degrees. Won't probably stop by there again.

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  • 0

    The most horrible disgusting mcdonald's Ive ever been in.  The worst bathrooms, the worst service.  Its so dirty.  Everytime I go, there is at least 1 or two sodas out of order.

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  • 0

    HORRIBLE customer service at the drive thru!!! if your NOT going to sound friendly then don't be at work!!!

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  • 0

    Worst McDonald's ever. When you're driving home from Las Vegas and you're desperate, this is all there is. We waited 15 minutes for our food (inside!) and they still got the order wrong.

    They should have their franchise taken away.

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  • 0

    An hour and a half just to order and get our food!!! The line wasn't even that long. There was a reason why we left Las Vegas at 6am, to get home early and beat traffic, but this totally nullified our effort of waking up at 5 am and getting back home by

    They seriously need to hire more help (the manager even came up to us and told us they have been short staffed for the past month now). There was only one cashier and she switched from being cashier to being the food prep every few customers which made it even slower.

    Not only that, they are also not well prepared. It was around 7 am and I already took the last 3 chocolate chip cookies. They had no more!!! At 7 am!!! Also, when my friend was filling up her coke, the coke dispenser didn't stop dispensing coke after she pulled her cup away. It went like that for about 2 more minutes before going off. They need to maintain their appliances for sure.

    My advice is to maybe head over to the next closest McDonalds, wherever that it is, and avoid this one at all cost until they hire some more employees to alleviate the workload.

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  • 0

    I went to Primm to check some California lottery tickets I had bought. I was hungry so I decided to go to the drive through at this McDonald's. Major mistake. I don't recall encountering slower service at any other fast food restaurant ever. I was the fourth vehicle in line. and I got my food more than 20 minutes after I ordered. There was a number on the receipt to call if you were unsatisfied with the service, and it promised "a return call within 24 hours". I'm still waiting for that call, more than two months later.

    These people seem to realize that they are one of the few food choices in the area for travelers passing through, and they obviously couldn't care less how they treat them. They dupe enough first timers that they apparently aren't worried about repeat business.

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  • 0

    Long wait for a cup of burned coffee. Definitely would not bother stopping here again.

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  • 0

    seriously...if i could give it no stars...i would. this was THE WORST Mcdonald's I've ever eaten at. The burger I ordered was one of those 3 lb. burgers. It seriously looked like it was frozen for a week then microwaved upon ordering. my friends and I ordered separate and different items and it was the same thing, everything looked not so fresh. another one of my friends that ordered right after me got his order after 30 minutes of waiting and he only ordered 2 items! his chicken sandwich had spoiled looking dark green lettuce but at least he had fresh french fries unlike the rest of us. fearing  the effects food poisoning during the 4 hour drive back to LA is no joke. DO NOT EAT HERE!!! btw...there were flies EVERYWHERE especially by the kitchen and all the bathrooms. RIDICULOUS.

    I also have to add, there was a worker just standing there doing NOTHING the entire time and there was a huge line growing. whoever the owner is needs to fire this dude. african american male about 5' 10" heavy set. FIRED!

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  • 0

    Slowest service EVER! 20 people in line and only 1 server. Spend 40 min and didn't even sit down to eat.

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  • 0

    If I could give half a star, I would. Stopped here after leaving Vegas, was looking for a quick bite before going shopping. This is probably the worst Mcdonalds ever!!! First off the ac was off in 110 degree weather, it was humid and smelly. Second, the soda was flat and watered down, every soda! Third, the food was horrible, had old lettuce in the burger, the meat in the big mac wasnt cooked right, and they put onions in my cheeseburger when I specially said no onions. Fourth, the restaurant was very dirty and crowded, I didnt see anyone cleaning the tables. Last but not least....the Flys!!  There were flys everywhere, in a enclosed restaurant. It was really disgusting. We couldnt enjoy our lunch without being attacked by the flys. Avoid this Mcdonalds at all cost. Reader beware!!!!

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  • 0

    The worst Mc Donald's i have ever been to! Waited 40min for 20pc nuggets and 2 large fries!!!

    ALL the sodas didn't have enough carbonation in them. tasted like syrup!

    A customer had complained and wanted to talk to the manager. Manager (bald hispanic guy) came out and all he said was we are short on staff and he walked off. Once that customer received his food he checked it. Onions are not on his burger but lying on the side of the burger, not all the ingredients in his wraps. Talked to the manager again and all he said was we are short on people sorry.

    NEVER will I go to this Mc Donald's again! FRIST and LAST TIME

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  • 0

    So I take one of my frequent trips to Las Vegas and stop here before heading into the town. If it's 2:00 PM and there are a few people in line, the service is good.  But come here close to noon or 5:00 PM, it's crazy crowded.  This is one of the less clean in their chain simply because too many customers are in there and not enough people/effort made to keep it clean.  As an added bonus, you might run into a pretty girl eating by herself and then notice that a few tables over, is her escorting pimp staring both of you down. Yikes.

    The high sodium but decent for fast food stuff still the same.  Order coffee for everyone in your group and you better be sure what you want in each of them. They they put the sugar in the coffee for you. Or you take it black.  The cashier told me that was a corporate decision.  I know restaurants lose a lot of money from people taking their sugar and cream and napkins and stashing it in their pockets and purses.  So, oh well.

    The food is a little more expensive than other locations probably because they're so far away from everything.  A worker there told me all the employees live in Las Vegas and car pool so they work up to 12 hour shifts to make that gas cost worthwhile. Add it all up and it's one big mess sometimes. There is tons of parking, so you could actually haul your boat into the parking lot near the access road. I also stopped in the mall and realized that it's a much more civil place to eat when they're open.

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  • 0

    The service was horrible, slow and rude.

    They were out of ketchup, and Forget to give us straws.

    I almost turned around but I already jumped on 15 south.

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  • 0

    There is no reason to be writing a review for McDonald's unless you either had an exceptionally good or exceptionally bad experience there. This review is the latter. It wasn't about the food, but the service. It wasn't bad or slow or anything, but the guy working the drive thru just really made me feel like an idiot.

    A little information is required here for you to fully understand the story. I hardly ever eat at McDonald's. My fast food allegiance is with Jack in the Box. So, I'm not very current on McDonald's menu items. But when I was younger, I used to eat there quite frequently. I used to get the Chicken McNuggets all the time. And back then, the only kinds of dipping sauce they had were barbeque and sweet and sour. I guess now they have more. But I didn't know that until I went to this McDonald's. And that brings me to the story.

    So we hit up the drive thru at about 2 a.m. It was the only place around that was 24 hours. I was the driver, so I served as the ambassador between the car and the drive thru speaker box. I placed the order and pulled up to the window. One of the guys in my group had ordered Chicken McNuggets which prompted the cashier to ask what kind of dipping sauce I wanted. I turned to ask my friend and he said he wanted sweet and sour and barbeque, because he likes to dip his McNuggets in both of them. I then turned back toward the window and thinking those were the only two kinds they had I said, "both." The cashier sort of stared at me blankly for half a second then, in a harsh tone, he quizzically asked, "What's BOTH???" Then, a crescendo of laughter began to erupt in the car. Realizing my faux pas, I corrected myself and told him what I meant I meant by "both." He packed the sauces, handed me the bags, and we were on our way.

    Now, how the hell was I supposed to know there are more than two kinds of dipping sauce? I bet that if you ever had a conversation about McDonald's dipping sauces, the first two that spring to mind would be barbeque and sweet and sour.

    That guy was a real ass. But I guess that's what happens when you're over thirty years old working graveyard in a McDonald's in the middle of nowhere.

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  • 0

    staff is nice but didnt tell me to pull up to the window.

    she wasnt stingy with her dipping sauce (thats what she said)

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  • 0

    Is it just me or is McDonald's a Mainland Chinese tourist trap??? BTW, Chinese DOES NOT = Taiwanese! :)

    This was the first and last stop in Nevada for my family trip to Las Vegas. The bathroom is okay but not somewhere where you want to spend hours doing number 1.5 (you know, between a number 1 and 2).

    Funny how when we got here right before 10:30am and after we decided on what to get for brunch that they decided to change to the lunch menu while we're in line. :( No warning or anything else. So we settled for the usually artery clogging Chicken McNuggets (does any part of it look like it came from a chicken???), salad (don't insult me with the "Asian" salad), Big Mac, and drinks.

    So when I went to seat, my aunt and I noticed that they didn't give us any cream and sugar for our coffee and there weren't any by the condiment stand.

    So I went back to the registers.

    Me: Can I have some sugar and cream?
    McCashier (my cousin's idea): It's already in the coffee!
    Me: Really??? *Goes back to my table to take a sip* NOPE! NADA! ZILCH! What if I wanted black coffee? Why would they add sugar and cream automatically? What is this...crappy Dunkin' Donuts????

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  • 0

    You know what? I always thought that all fast food chains were the same, since my X amount of years roaming this earth and eating fast food has always been consistent: fast, good, and cheap. This particular visit was just cheap.

    We stopped here to grab a quick bite before doing some serious damage at the Fashion Outlet Mall. We ordered 2 Big Mac meals, a couple more burgers, a sweet tea, and fries. The guy working the counter obviously hated his job and told us there was no such thing as a McChicken. I told him I'm looking right at it on the menu. He then turned around and said he's going to ask his boss. He came back and said I could order the burger but it only came in southwestern spicy. I asked him what's in it and he said," Uh...let me go check with management."  OK, maybe he is new. I decided to ignore that.

    The guy comes back and tells me,"The burger is spicy and it's southwestern." I was so annoyed I started laughing. I said OK, paid for my shit and stepped aside to wait for my order. When I got my order they didn't didn't give me my sweet tea cup (the drinks are self-serve). When I asked the guy who took my order, he told me that I didn't order one. When I insisted that I did and showed him the receipt, he gives me a small cup. WTF is that? I told him the tea is supposed to come in a 32 oz. cup, as advertised. He looks confused and gives me the big cup. I go to fill up my tea and the stupid thing is empty. Not their fault, I know, but I kindly let them know that it is empty. This lady tells me that they already made it and will refill it now. "Finally," I think to myself, "something goes right here!"

    "NOT SO FAST," fate seemed to say. I sit down waiting for my tea and lift a fry to my mouth only to have it be all soggy and limp and COLD. When I tell you it's cold, it's not cool, it's CA-OLD. And the fries were only filled up half way, like someone ate my fries! I returned all the fries to the manager and they gave me better fries. At this point, I'm super annoyed and just want to eat my food and blow this joint. I didn't even want to complain.

    I come back to my table and go to refill my tea, since it should be done by now, The thing was still empty! I thought they still needed time so I waited. And waited. And waited. We finished our meal and I still didn't get my tea. I went to the bathroom and still didn't get my tea. I tell the manager and he says halfheartedly he will get someone to do it. I wait for 10 more minutes and the tea is not refilled. The fresh batch of tea was behind the counter! I could see it, but far from tasting it. I finally ask the manager if I could just refill the tea myself. He ignores me. I leave my empty cup at the counter and with a turn of the heel, I silently vow that I shall never set foot in this place again.

    Final Verdict: Does this type of service even deserve a rhyme??????

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  • 0

    how hard is it to slap the orange/yellow plasticene "cheese" squarely on the egg mcmuffin?  i guess pretty hard, because my cheese was um, not on the mcmuffin, but like a neighbor in the sandwich wrap.  a caveat - I only eat mcdonald's like every three to five years - so my review is limited - at least they didn't put "meat" on the mcmuffin - that was kind.

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