Mr B's of Rochester

Great drinks friday night !

I've lived my life in Rochester and B's has always had pretty good food and ok service.  But, recently it's getting worse.  The service is a crap shoot, some days it's ok and on other days it's very bad.  I can't remember a day that I'd say the service was good.

My friends and I went here last weekend.  I will never return.  I ordered a salad and was disgusted to find brown, slimy lettuce.  I told our waitress who procedded to examine it for what seemed like five minutes.  I felt upset that she didn't take our word for it.   She ended up bringing back another salad, only to have less then before.  On top of this, service was slow and they weren't even busy.  I noticed a lot of the staff just standing around and talking.  I will never come back.  The sad thing is our whole group left dissatisfied and will not return.  What kind of restaurant has customers leave upset?