Well. That was a little awkward. Apparently they shove all groups of two {we are lame, okay.} at the back by the bathrooms and prep area. We invaded the space of a perfectly nice couple and awkwardly sat across from them. Not by choice! That's just where they put us. The waitress tried to seat another couple on an awkward bench with no back shortly after and they declined. Good call. Not *that* big of a deal, but...
No alcohol served which I thought was totally weird for a hookah lounge. Not that I was drinking, but they usually go together at other hookah lounges I've been to in LA. Where I also didn't drink...obviously not a deal breaker for me, but something to consider. You can BYO for a small fee.
You're charged a $5 sharing fee which I've also never seen before *and* gratuity is included. Our server was perfectly nice, but I think including gratuity is so sneaky. I've worked at places that do it, just another something to be aware of.
Don't get the "ice" thing. It's {obviously} BS.
Clean, but slightly cheesy. I just wanted it to be my favorite shady hookah lounge in Westwood ran by a man who parks his white Bentley outside and only takes cash.
I realize I just called this place a little shady and then went on to describe an even shadier place as better.
Whatever......
This place is DISGUSTING! Went there with my friend after work one night, not my first time there so I wasn't hesitant to bring my friend along. But boy was I wrong this time...
As I'm turned to the side talking to my friend, I notice something crawling on the wall. Thought it was just those dotted lights they have...
But this crawling thing caught the corner of my eye a second time.
Yup, cockroach.
I freaked out and jumped up really fast. (with all those crazy drapes and pillows they have everywhere, you wouldn't even be able to see HALF the crap crawling around)
The guy bringing coals around finally noticed I looked really disgusted and came over. I told him exactly what happened, and he was really quick to walk away and say the manager will be right over.
Manager comes over, and we point out where we saw it. He takes a look and says he doesn't see anything. And also mentions that he has seen one before and thinks its coming from the cracks by the door. I explain that I want to be moved, and I don't think I should have to pay for this bill, when half of it was knocked over from me jumping up.
He say's he'll move us to the "VIP" section, which was just a few tables away, and said he would take care of us. Okay...fine....but I am not staying much longer.
But of course, I'm paying more attention and keeping a look out for anything crawling around. And guess what? Spotted 2 more on the COUCHES! Where people sit...
So that's the last straw. I refuse to be sitting in an infested, dirty, shit hole. I get up and stand in the walkway, away from any type of fabric, and ask for the check.
Now I thought I wouldn't have one, because of what I just experienced...
But I am not a cheap person and I would have liked to leave a tip for the waitress who did help us. Its not her fault she works in a dump.
Manager hands me the bill... 15% off? Oh gee thanks, hope I don't get any diseases now.
Needless to say, I won't be back. And the board of health should be there soon.
What a drive, only about 25+ miles away from my house. Have to explore my tasteful community. This place isn't too bad, great decor on the inside that you would never expect from looking at this place from the outside. Glad we had bottles in our car from the night before because this is a bring your own liquor location. There is a small charge of $5 per person who will be drinking.
Service (Alright)
A regular implanted staff seemingly with a restaurant type of attitude. Besides coal refills which was decent on timing, the staff seemed a big slow in operations. Our biggest problem was how cold this place was because of their main A/C near the front. We asked the staff to turn it off or at least lower it a tiny bit but they said it couldn't be done because their management won't allow that. It's the middle of the summer and you have your customers not feeling cool but feeling like it's a blizzard that they weren't prepared for at all.
Hookah (Good)
My first time trying the ice hose on my hookah, I thought I was going to get a blast of winter in my mouth during the summer. The inhaling of this wasn't that winter flavor but more of just cool air instead of hot air. I have to admit they are very creative with their hookahs, you could pretty much mix and match anything from the base to the shisha to the hose to the tip. Decent enough flavor was there, but seemed like they weren't being generous with the amount of shisha in the bowls.
Food (Unsure)
Too busy drinking and smoking hookah to be thinking about food, just having a grand old time with a great discussion.
Price (High)
Make sure your have your wallets ready for this place, all the little tiny bells and whistles add up. You literally pay for every little thing that you order here.
I'm sorry but I really don't like this place. I've been here a  few times& hated it all times the only reason I'm giving it any stars is because one of the workers are very nice. Don't know his name however he's always there when you need him.
Hookah dies out real fast & is crazy expensive. There is head charge and the atmosphere just sucks. Great decor though... Music Is OK sometimes. You get to bring your own beer.. Which most people don't do but whatever. The service sucks too unless you have this one guy who has some facial hair and a little chubby (sorry the only way I could describe him) maybe his name was Adnan? But overall I was never fully satisfied after leaving this place.
Drive down another 30 mins and you'll b in steinway where they have many more options with a lot better hookah !
Im only rating this a 2 because I really didnt experience it. I didnt know that u have to bring ure own liquor which made me leave immediately. The ambience looked great for hanging out with friends,or chilling with ure mate. No dance floor but great music from what I heard. I wouldnt go back though
Review Source:I came here with a group of friends on a Saturday night, we were sat promptly, got our hookahs and food promptly. Now the hookah, great, the ice hookahs are awesome, and the cherry with red bull base, amazing. The food, if you ever been to chicken and rice, I'd say I'd come back for the food as well. The decor is very nice, you don't need to go to the city now. Four stars because when I got my check, the amount was a lot higher for no reason, the waitress apologized many times and fixed our check. But other than that, my friends had a great night.
Review Source:Anyone who smokes hookah regularly would notice right away the terrible quality of hookah Mystique has. They're cheap on the tabacco which leaves you with a weak hookah that gets harsh with coal much too fast. Then there's the staff with a woman who is friendly only when you end up spending at least $100, and a coal changer who says absolutely nothing when you say thank you... Oh and not to mention the lack of oxygen in this non-ventilated place- which would lead to fainting. I've gone several times hoping the experience gets better but I just end up disappointed each time. They charge for everything, from bringing your own alcohol to sharing your hookah... There's probably a charge for just sitting there. And don't even try to ask for a coal change or a hose change because you will get the look of death. I would rather drive the 40 minutes to Queens for better quality and service. The one star is for the music and couches.
Review Source:Upon entrance, I was wow'ed! The music, the vibes, the decor -- it was like I was entering an enchanted place.. The middle-eastern paintings on the walls were quite interesting too.
Our group of 7 was seated at one of the tables with 2 surrounding couches at the back and waiter stopped by right after with the menu. Their hookah menu is quite extensive.. I tried the bubblegum & caramel flavors! At first I thought the hookah were prepped quite nice.. but 10 minutes later, I started getting a headache.
The music added a very club environment but the crowd was too chilled to get up & dance. Not that there was much of a floor to dance on since set-up of the tables are pretty cramped. But one major negativity -- they charge 5 bucks per head for smoking on one hookah! Either you order the very pricey hookah on your own or pay 5 bucks for hookah that you either smoked or didn't. I'm a hookah feen & never been to any joints in New York where they add this charge! Anyways, I wouldn't mind going back to this spot.. but preferably with people who aren't broke!
Good for long island especially if you dont want to head out to nyc but it was very expensive. they also said there is a 2 hour limit except we were basically kicked out after an hour and 20 minutes or so. The hookah itself is not too bad but they charge for everything, even ice pipe, and on top of the hookah, they charge per person.
Review Source:I've been going to this lounge for awhile now and I would like to say that the manager is pretty awesome! He's very attentive and always takes good care of me and my friends. Plus my girlfriends and I think he is extremely attractive!!! I haven't seen a man like that anywhere, seriously think we come there just for him. (secret crush)
Review Source:wow. Â what can i say about this place that hasn't already been said? Â sadly, much more. Â
went here on a thursday night around midnight with two others. Â a group of people happened to be leaving as we were entering. Â naturally, our first instincts were to sit in the nice comfy couches they had just vacated. Â instead, we were awkwardly seated on a cramped couch which was awkwardly facing these random two dudes who were drooling over the little hostess girl in her mini-skirt. Â laaaaame. Â trust me guys, she's not all that. Â and no need for the 5inch heels and mini-skirt when you're working at a hookah cafe in Westbury, Long Island. Â but thats another story. Â
anywhoooo...as we sit all awkwardly cramped in the corner, facing the two creepers who are creepin' on the hostess, said hostess comes over to us to take our orders. Â we order two hookahs, some tea, and a water. Â she tries to up-sell us into ordering fruit tips and "ice-hoses". Â We've tried their hookah with fruit-tips and "ice-hoses" in the past, and realized it was nothing but a gimmick. Â Seriously, it does nothing to enhance the hookah flavor or the overall experience. Â We declined so she decided to show us and attitude by snarling her face at us. Â My friends and I looked at each other wondering what just happened. Â
In the meantime, we glance over and the nice comfy couches that we saw when we walked in are still unoccupied. Â as the manager is walking by, we kindly ask him if we can move over to those couches and he says its ok, but to ask the hostess when she comes back. Â ok! Â so the hostess comes back and we ask her if we can move over. Â she rolls her eyes at us and says that she'd "prefer" if we stay where we were, in case a larger group walks in. Â first off, its 12:30 on a thursday night on friggin' long island girl. Â like seriously, relax! Â second, if a larger group does walk in, we'll move. Â no big deal. Â again, she abruptly refused to accomodate our simple request and walks off. Â FINE! Â just bring us our damn hookah's and my friggin "moroccan tea"!!! Â
the hookah's finally arrive along with my tea. Â we ordered a mango lassi hookah, and a "sex on the beach" hookah. Â BOTH WERE TERRIBLE. Â COMPLETELY HORRIBLE. Â First off, the mango lassi hookah had friggin' SOAP BUBBLES spewing out of the friggin base! Â I appreciate the attempt at cleanliness Mystique, but we ordered mango lassi, not Palmolive soap flavored hookah. Â The "sex on the beach" hookah was equally as terrible. it lasted a whole 5 minutes before it started tasting like straight coal. Â
at this point, we're f'ing pissed and ready to just get out of the joint. Â i do my best to finish my luke-warm tea while my friend goes outside to make a call. Â when he comes back, he tells us that he overheard some other customers complaining about the hookah's and service to the manager. Â we finally get our check and it comes out to 60 dollars. Â 60 bucks???...for two hookah's, 1 tea, and a bottle of water. Â are you serious? Â we slap down 60 bucks and head for the door, while bitching non-stop about the service and the terrible hookah. Â meanwhile, another group of customers overhears us and calls us over to their table COMPLAINING ABOUT THE SAME THING. Â i felt bad for them...their bill had come out to $110 dollars for 3 hookahs and 6 waters. Â WOW! Â
my advice...  AVOID THIS PLACE AT ALL COSTS...  i know there aren't many places to go out on Long Island, but seriously, its completely worth it  to just take the drive and head to Astoria and Manhattan.  this place is a complete rip-off!!!  and to the hostess wearing her tacky 5inch heels and $2 miniskirt...get over yourself!  seriously.  you work at a tacky ass hookah cafe in Westbury, LONG ISLAND.  no need for the miniskirt and heels...  this isn't some club in the meatpacking district! Â
all in all, terrible place with terrible staff. Â we've given this place a couple of chances, and each time it just keeps getting worse. Â the manager and staff are completely unwilling to change their ways or to accomodate anyone! Â hold onto your shekels yelpers! Â this place ain't worth it!
I came here sometime in August  of 2011 and this place was ok. The hookah was alright, the service could have been better, and the ice hose is a mere gimmick to attract more customers. I would only come here if I was desperate for hookah in the area
However, my most recent experience leads me to feel as if I have been ripped off. We ordered 2 hookahs, and a few drinks (water, tea and a redbull) and the bill came out to $75! This was a bit much considering it was only 5 people. To our surprise, there was an extra charge for SHARING. Not only do you pay $15 for the hookah, anyone else smoking it has to pay $5 additionally!
There is also a charge for people who are not smoking of $10 minimum each, as well as gratuity included in the bill (which is 1. illegal and 2. indicative of a place with sub-par service at best)
This is my 2nd and last visit to Mystique lounge, and I hope others who read my review will find this helpful.
This is 1 out of 2 Hookah places in Long Island and its pretty good. Â Since its small here get here early so you can get a seat. Â I came here on a Saturday around 1000 and there was a wait. Â Thankfully I had a huge party in there so I was able to cut the line.
Service was really good. Â Ok selection of Shisha, I would say 15+ varieties. Â BYOB which make its a plus. Â Music is inconsistent where they jump genre which isn't a big deal since there no room to dance but its a lil weird.
Overall its a good place. Â If I had to choose between here and some of the other Hookah places i've been to I would go to the others.
2 Reasons Why this Place is getting only 1 Star
1. Â RIDICulously over priced: Â
hookah ranges from $15-20 (for a place on Long Island this is just unacceptable).
minimum of TWO hookahs if you are a group of four (at the very least $30.00)
for every pair that shares a hookah there is a MANDATORY sharing charge of $5 per pair (at the very least $10.00)
additional 18% service charge automatically added to your bill (mine was $7.50)
whopping total of $50 bucks for two sub par hookahs - NO food, NO drinks, nothing extra - that was the total bill for just two hookahs!
2. Â Doesn't serve alcohol and then charges you for bringing your own liquor!
Honestly, this was one of the worst hookah experiences I've had. Â The place is small and the music wasn't even that good. Â Plus I can't stand to be nickeled and dimed like that. Â I was surprised there was a mandatory breathing charge added, like 'what you thought the air you were taking up in here was free?' Â Avoid this place at all costs. Â Hit up the hookah lounges in Astoria or the city for more affordable prices and a better over all experience.
4 stars for one reason and one reason only. . . Â the ICE HOSE . . . only seen this apparatus at this hookah lounge. The effect on the smoking experience is amazing. The ICE HOSE cools the smoke even more so than if it were to come out of an ice chamber.
Unfortunately, hookah here is very hit or miss. Sometimes the hookah hits really well, sometimes, you need to ask them to work on it. They do NOT use natural coals, which would help their cause. They do use quality tobacco, and have a great number of flavors.
The atmosphere here is very nice during the week, never been here on the weekends. During the week its a great place to relax and enjoy some good smoke and great conversation. The music gets a little weird however, they are nice about changing it if you cant stand it. The wait staff is super helpful, and nice. Hopefully when they eventually get replaced, they will be just as good.
one day we took 1 of our frnd nd we were looking for some place to chill and to eat our dinner......so we thought y not try somethng at long island?.........so we went there .....from out side u would nt like it but when u go inside u will love the place... its dark, cozy,romantic.....the guy who was serving us was nice.......but whn i got the menu i saw they dnt serve any kind of food , i mean  dinner or lunch... so we ordered
                  huukah- sex on da beach -$19
                         mint flavr -$17
                  snapple- $4 ,
                  coco milk- $5 ,
                  coffee- $4....
so u guys can see its xpensive then the other hookah lounge in manhattan or long island city....... u can buy alcohol in any  club/ lounge in that price...... so for just three people our bill was allmost  $$$65 with tips...and we just spent 2 hours over there............at that day they dint have belly dancer/ dj / live  music..or sumthing special ......so i think i was nt worth it.... (btw me n my bf had to take our frnd for dinner sumwhr elz @ tht nyt )
pros--
     nice environment
     wi-fi zone
     nice middle estern decor
cons--
    middle of nowhere
    far away from manhattan
    hookah wsnt bad but i have tested better den dis
    dont serve food
    Expensive then other nice, hip n happening places
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