Papou's Pizzeria & Italian Eatery

TERRIBLE customer service!  I tried to order dinner for delivery on a Saturday night and the first time I called, I got an answering machine.  The second time I called, I was put on hold for 4 minutes, and then was disconnected.  The third time I called, I was told it would be an hour wait for delivery.  When I gave my address, I was told I was not within the delivery zone.  According to their website, they deliver for free within three miles.  I'm visiting my father at a retirement community and they won't deliver here, , even though the address is within the three miles of their location.  They couldn't give me a reason as to why it is our of their delivery zone.  Maybe they discriminate against senior citizens.   After reading the reviews, I was really looking forward to trying the food, but I guess they don't want business from retired people.  Ridiculous.

Whoa! Did not know what to expect from this little joint before I walked in, but the first thing I noticed was the fast and friendly service. I got a big smile from both of the women behind the counter and they let me know I could sit anywhere. I ordered the chicken Parmesan and my friend ordered the pasta primavera - huge portions!!! The food was delicious, too! I just could not stop eating. The red sauce was fantastic!! Very fresh and not greasy like some places. And I'm not even supposed to eat gluten or lactose...it was just that good!!!!

Now let's talk about the salad dressing. The vinaigrette is made in-house and it is AWESOME. I almost ordered ranch but our server, Emily, tipped me off to the house dressing. What a great suggestion!! I almost bought a pint (they sell it there!) but didn't have a way to store it.

Emily was lovely, serving us with a smile and always looking out for our needs. A+ service. Would come back any time I'm in the area.

FOOD POISONING! Awful. Been sick for days. Do yourself a favor & stay away.