Pepe's Mexican Restaurants

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  This is one of the best Pepe's locations! The service is AAA+ and the food is consistently great!  It doesn't matter who takes care of you, they are always friendly and accommodating!  I love the burritos with cheese and their rice is always cooked, never dried out or left over from the previous day.  I've been patronizing this place for well over ten years! Love it!

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  Posted on 01.30.13 Glynis W.

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  Power 92.3 FM was on their front lawn recently and they advertised tacos that were on sale (unbelievably cheap food = a big red flag!).  I ended up getting very ill from eating them.  I would not recommend this resturant.

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  Posted on 01.13.12 T T.

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  I don't understand why a reviewer would think that a restaurant should replace a taco for free because a customer put hot sauce on it and decided it was too hot too eat.  There was no mistake made by the restaurant, why should they give out free tacos?

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  Posted on 10.03.10 Bill H.

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  The only redeeming thing about this place is they have margaritas.
  The salad was horrible,drinks took forever to come out.
  I will never go to a Pepe's again.
  I thought about calling this place the Mc Donalds of Mexican but that would be insulting to Mc Donalds and I refuse to eat anything made by an idiot in big red shoes.

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  Posted on 05.23.10 Adam F.

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  Someone beat me to it!  I thought I was going to be the first one to review this Pepe's.  Oh well.  My review is starkly different from the one that was just posted.
  
  This is the smallest Pepe's that I've been in (out of 4).  As soon as you walk in, you get a fast food Mexican vibe because the menu is up top.  Look to your right, and you see about 8 booths.
  
  I recently dined there with a party of 7.  Booths could accommodate only 4 at a time (5 if you pull up a chair).  As a matter of fact, one of our guests was pregnant, and could not fit between the bench and table.  A chair was needed, and supplied by our waiter, who was also the sole cashier on a Saturday night, with no problem.
  
  One of the people in our group ordered "the same with tomatoes" because she thought the order wouldn't come with tomatoes.  The entree actually did come with tomatoes; she just ended up receiving two extra tomato half-slices.  Little did we know that we'd be charged without warning when the bill came.  Minor quibble ($0.50) that was resolved when it came time to pay for the bill.
  
  The one unforgivable customer service flaw was them not replacing a taco.  The same guest who wanted to ensure that she received tomatoes with her order, unknowingly put hot sauce on her taco, thinking it would be mild taco sauce since the salsa had no kick to it.  She kindly asked for a replacement taco since she made the mistake of making her taco too hot.  She was swiftly denied.  She thought that the language barrier may have been a problem for our waiter with a thick accent, so she made another attempt to get a replacement taco and re-explain herself.  He completely understood the situation; he vehemently denied her.
  
  They give you a basket filled with Pepe's packets labeled "hot sauce" and small unbranded containers filled with red sauce.  Sure, I would have never make the mistake of 1) blindly adding something to your food without tasting it first and 2) not knowing that the red sauce in the container was actually hot.  But it wasn't me.  An honest, yet stupid, mistake was made.  And it was not forgiven.  Shame on Pepe's for poor customer service recovery.
  
  My main disappointment wasn't actually the service though; it was the food.  The last time I was at Pepe's was for a birthday about two years ago, and the time before that was in the early 1990s.  Pepe's was my first introduction to Mexican food, and I really enjoyed it back in the day from ages 5-10.  Unfortunately, Pepe's just isn't appetizing to me anymore.  Maybe it was just this Pepe's...?  If Taco Bell sold horchata and pork tacos, it would be better.
  
  I don't recall having food this bad two years ago at the Pepe's at 4820 S Cicero.  The food was at least edible at the the Cicero location.  I felt myself forcibly stuffing my second taco in my mouth since I have a disdain for wasting food or money.  The pregnant one in our group is an absolute Pepe's fanatic.  She swears up and down the Cicero location is the finest Pepe's in the Chicagoland area.  Regardless of the location, Pepe's just isn't for me anymore.

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  Posted on 03.29.10 Jesse W.

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  By far the best PePe's in Chicago!  The service is A+ and the food is just as good.  I wouldn't say this Mexican food is 100% authentic.  It is more of a Mexican food Americanized but never the less still very good.  I would recommend the chicken quesadillas or the tostados.  I have been going to this PePe's since I was very young and the same family still owns it for over 15 years!
  
  They might just have the best salsa that I have ever had.  I usually take an order of their salsa to go every time I am there because it is just that good.  You would not expect much from looking at this PePe's but it will not disappoint you at all.
  
  Just remember cash only not credit cards.  But they do have an ATM.

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  Posted on 03.26.10 Duffy C.

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