Portillo's Hot Dogs

I ordered a cheesecake for my husband's birthday.  The guy I talked to from centralized catering was very nice and helpful.  When I got to this location to pick it up, the service was terrible.  As instructed, I went to the dessert counter to pick up, but didn't notice the stupid service bell, so I waited for several minutes while no fewer than four employees saw and ignored me.  When I finally rang the bell, it was another minute or two to get someone to help me and another couple minutes after that til I got the cheesecake.  And no apology!!  I have zero tolerance for such poor service.

The cheesecake was delicious, though.

One of my best places

Everything is amazing! Dipped italian beef is just so so delicious!