Rivals Bar and Grill

This place has closed.

This was the worst service I have ever encountered.  We went in and had a seat in the restaurant and the waiter never came until 40 minutes later.  He took our order then about 35 minutes came back and told us they were out of everything we ordered.  We were using a deal voucher so we just left.  The manager tried to appease us with a coupon for a free appetizer but we kindly declined his offer.  I gave the deal vouchers to my brother who went and ironically had pretty much the same experience.  Apparently they don't care much for minorities or they just have the worst customer service ever.  I would never revisit this establishment.

I came here for a pre-fight party for one of my boyfriend's team mates who is fighting in June.  He had the whole pool area sectioned off for this event.  There was only one waiter for a party of over 15 people - so needless to say, he was slow.  We got our food after what seemed like an eternity.  No silverware.  Thankfully, I had a burger so a fork wasn't a necessity, but I could have used the napkin it would have been wrapped in.  

Also, he came over to clear plates from the table next to us and dropped a little cup of ranch and it splattered all over the floor and some of the people.  I was shocked when he walked away and did not clean it up.  It was right beside me on the floor where I could have gotten up and slipped if my foot landed correctly.  Shame on them!  They should teach their staff to pick up spills immediately or face a nice lawsuit.  (I work for a law firm - so I see this type of thing all the time).  One of our friends wiped it up.  The guy never came back to check on it nor clean it up.  He literally had just walked away.  It wasn't a small spill either - it was quite large.  

Also, at one point, my boyfriend tried to grab his attention and he stuck up his pointer finger and was like "WAIT."  Rude!  I dont think i'd ever pay for a private party here - or return.  

This place ended up with two stars because I liked the sweet potato fries.

(oh, and I can't forget to mention the awful karaoke)