Steak & Shake

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  Yes it's a chain restaurant but it might be the cheapest chain restaurant in the history of chains. It was only $12 for two burgers fries and a shake. Service was terrible but the burger was pretty good. The peanut butter shake was excellent.
  
  The place was absolutely packed at noon on a Wednesday which was quite surprising.
  
  This place will remind you of Denny's and Johnny Rockets though. It's on par with those restaurants.

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  Posted on 08.01.12 Gregory P.

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  very bad service, took almost 30 minutes to just get a grilled cheese. the manager did not apologize for the bad service and did not seem to care that our food and service was awful.  the waiter did not even know that we did not get our food after more than 30 minutes of being there. after getting cold food, he did not as how we were, and did not care about us and our experience. we will not be going back.

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  Posted on 02.25.12 Alex M.

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  I've been to this particular Steak n Shake location 4 times now, without a single even average experience.  The first time was drive-thru and just a chocolate shake and it took 15 minutes. The second time, it took almost 30 minutes to get our food. The third time they served us the wrong order. And tonight, we stood with 2 other groups of people for 15 minutes, waiting to be seated. Not only were NONE of the groups seated, none of us were even acknowledged with a "we'll be right with you" during that 15 minutes...they wouldn't even LOOK at any of us.  They kept dodging the long way around the center bank of seating to avoid us.  It was so odd.
  
  After the 15 minutes, my boyfriend and I walked out.  Which really sucks, cuz I really wanted cheese fries and a shake!
  
  Of course, I'm sure I'll be back because I love it and its the only one around :o(  My dad LOVES Steak n Shake and there isn't one near him, so when he comes to visit, we always go.  Once he said to the server, "This has got to be the slowest Steak n Shake in captivity!" to which she replied, "Pretty much!"  I mean come on.
  
  EDIT:  So here's a good joke for you.  I wrote the above review on my phone app.  We went elsewhere for dinner that night.  On our way home, I decided I REALLY wanted a shake, so we hit the same Steak n Shake drive-thru.  I was asked to "please hold on a moment" with no one in front of me.  5 minutes later, they still had not taken my order, and I watched as we sat there while 3 employees left out the back exit to sit behind the dumpsters for a smoke break.
  
  Effing ridiculous.  Now I really don't think I will ever go back.  I even wrote Steak n Shake an email, which I never do!

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  Posted on 06.05.11 Melissa P.

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