Went with my family on 4/21 around 5:30. It was not crowded at all. We were seated promptly and then sat for 15 with no waiter/waitress. Finally someone came over and said they saw us sitting there for a while and even though it was not their section, they would help us. They took our drink order - two waters and an unsweetened iced tea. 10 more minutes went by. He came back to see if we were ready to order - never even brought our drinks.
We walked out. I have NEVER walked out of a restaurant before for crappy service, but this is the 3rd time we have gone and each time... the food is good, but the service was HORRIBLE.
We went to applebee's right next door. Our waiter was there with in 1 minute and was so prompt and attentive the rest of the time. We will never go back to this Fridays... and Applebee's can thank them for a new customer
If Robert Irvine and the Restaurant Impossible crew visited chain restaurants, this place would be a prime candidate. Â It's obvious the management is severely lacking. Â A feedback session filled with verbal thrashings in a British accent may be exactly what this place needs. Â The food is decent, but the service is just horrendous. Â It should never take 30 minutes to bring a kid's drink at 3:30PM when the place is dead. Â I know the deal, the bartender makes certain kids drinks. Â Seeing staff members (to include the manager) walk in from an obvious extended smoke break while our appetizers arrive without the kids meal or drinks really set me off. Â I wanted to get up and leave but the wife needed her Korean steak taco fix (which were skimpy on the steak). Â She's also had poor experiences with the to-go service facing long waits during off peak hours. Â It seems like the kitchen has it together, but the front is...how should I put this...WACK! Â Bottomline, it would take a serious coupon to get me to visit here ever again.
Review Source:Never order food to go. I truly believe they recycle left overs from other customers plates. Ordered bone in buffalo wings and they had a combination of boneless and some with other sauces that I did not order. Which is utterly disgusting!!! I will never patronize this restaurant again. Â Another dump that needs to be shut down by the health department.
Review Source:Friday's is a place that has not adjusted to other bars in the area, and whose indifferent staff just doesn't cross the finish line. Â
Food - Pub food, burgers and a few specialty dishes. Â Example: Â The Korean tacos? Â Clearly designed by Kim Jong Un with the hidden 'where's the beef' meat. Â Best value is probably the unlimited soup and salad.
Service - I used to frequent the bar, where previously, veteran talent and service made the difference. Â Alas, the vets are gone, and their replacements are sadly not up to speed. Â Example: Â I waited 25 minutes in a nearly empty (4 other bar patrons) for a burger, and further watched the blonde bartender chat up some other patrons in lieu of serving customers.
Location: Â Good, right off of 95. Â Protip: Â Try not to fuel up at the world's most expensive Exxon up the street, and if hitting HH, be mindful of the county's finest trolling to waylay you after a sip or two..
Other: Â Good HH times. Â Fridays and Saturday nights, mind the thumping at the bar as the quasi hip-hop DJing begins. Â Mianly younger crowd.
If you are looking for chain pub fare, there's the Greene Turtle (younger), Applebee's (yuck, not my style), Frisco Burrito (good beer selection, but expensive), and Victoria's up the street (slightly older crowd, little more expensive).
It is a chain restaurant. Â The food is alright.- nothing great, nothing special. Â I pretty much only go there if I have a coupon. Â
I don't think the manager was doing their job. Â I was there for an hour 2 nights ago and the womens bathroom had no toilet paper for the entire hour that I was there even though I told staff that there was no TP after a few minutes of arriving. Â
The waitress seemed bored and apathetic. Â The hostess was very sweet and kind. Â The food was meh.
Friday's is an old stand-by. I prefer their drinks over their food. Got a yummy Pomegranate Ultimate Margarita for $5, so wasn't too upset that my BBQ Chicken Wrap was lacking in flavor and freshness. Fries were decent but nothing stood out.
For some reason, the staff always seems nicer to one another than to the guests. They're always laughing and joking, which makes me wonder why can't I get some of that love? Just sayin'....
We decided to go here than stick with Applebee's next door. Next time, we're going to Applebee's.
TGI Fridays in Columbia is a completely average chain restaurant experience. We often go there for happy hour on Fridays as they have half price appetizers.
Sometimes the food is good, sometimes not. The service is very hit or miss, depending on which server you get.
In all the times we've been there (guessing 30-40) we've never had a manager stop by our table and ask us how the food/service is. Perhaps they just don't practice this courtesy at TGI Fridays, I'm not sure. However, it'd be nice if they did it from time to time. I don't expect to be checked up on every time we are there but there have been times where it would have been nice to rectify a small problem.
Biggest complaint I have is that one time I left my take-home food on the table while I went to the bathroom before leaving, I came back and they had thrown it away and didn't offer any sort of compensation.
All in all, not a terrible place to go if you want some cheap appetizers during happy hour. Outside of that, bring a coupon (readily available via email) to save a few bucks during non-happy hour times!
I'm actually ok with this place. I know, the service can be spotty and food isn't spectacular. But hey, they send out coupons and I'm cheap, so I'll keep going here until I get food poisoning.
I've been here a few times and I never venture into the odd food, I figure the further you are off the beaten path at a restaurant like this, the worse it gets. So I'll go all normal TGIF fare and I've been satisfied with my experience.
Typically we'll start with mozzarella sticks or the potstickers and no problems there. Then I'll usually go with a burger or jack daniels chicken, and again, no problems. The wife usually goes for the dragon fire chicken and she says it is one of the best low fat dishes that she gets.
Sure, at times my coke will be replaced with diet coke or our appetizer will come out with our meal, but hey coupons, and I'm cheap, so we'll be back.
Until we get food poisoning, and then we probably wouldn't come back...or maybe I just wouldn't bring the wife.
Ok, my boyfriend and I might be a needy table at this time in his chemo- but lunch at 3:30pm on a Wed should be slow enough for them to accommodate his nutrional needs (he can't have anything spicey or really cold/hot). We told our waitress this too.So we ordered the pot stickers (which were ok but undercooked) a diet coke for me, a glass of water no ice  for him(came out with extra ice) I ordered the chicken tostada salad and  he got fish tacos. If you look at the menu it breaks down every single item on the salad and on the tacos. After a few bites he started sweating like crazy and almost threw up.They put jalopenos on his tacos- so we switched. plates. Two bites into the salad he found jalopenos in that too. We told the waitress and she apologized but didn't offer to fix anything. And didn't take anything off the bill even though both plates were completely full and uneaten. Crap service and crap food. Bleh.
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