Great pizza! We order here all the time!
Don't get me wrong I love my pizza and have tried many different spots. I even make it a point to try the local pizza whenever I go on vacation! Vince's is delicious, has great deals and the pizza always gets delivered on time. No complaints here - keep up the good work Vince's!
I'm surprised at some of the positive reviews for Vince's, seriously you folks have to venture out to try other pizza joints!
We ordered here for one reason, 2 for 1 deal. Â The only issue is, its not really a deal, because the price you pay for "1" is not for "1" but for 1.5. Â Do the owners not really know what 2 for 1 means? Â Means for the price of 1 pizza, not two different prices for the same pizza. Â Ripoff.
And to make matters worse, the pizza wasn't good at all. Â Flavorless, sauce tasted like something out of a can from Aldi's. Â To be quite honest, I would have rather thrown a pizza in the oven than ordered from Vince's.
Phone manners could also improve. Â The lady taking down my order put me on hold several times, told me pizza would be ready in 10 minutes. Â I thought 10 min was a bit quick, so I confirmed asking her again "only 10 minutes?", she said "yes, 10". Â I get there 20 min later, and the pizza takes an additional 20, so 40 minutes total, not 10. Â
This place could care less if you return, they got you once, and you leave with a feeling of "so long sucker". Â Guess what, jokes on you Italian wanna be's.
I am astonished at this business. Â I am a sales rep and I was using them regularly for my catered lunch appointments in Niles and Park Ridge. Â My offices always loved their lasagna. Â Well, NEVER again! Â I used them yesterday for a lunch that I wanted delivered at noon to an office in Niles. Â The woman that works there and does the phone orders and day deliveries called me at 11:45 to tell me that she was there and that someone in the office needed to come out to carry in the food. Â I explained that I am not going to ask them to do that, and I will be there in 15 minutes. Â She said she can't wait that long and someone needs to come out to the car and get the food. Â I told her that I ordered delivery and that is not the way this works, and she needed to deliver the food into the office (Ridiculous!). Â She agreed and told me that she can't wait until my arrival at noon and needed someone to sign the receipt and add her tip. Â I told her that the receptionist can sign and that she can add "a 5 or 10 dollar tip". Â I arrived to the office and was hoping to have a normal sales call. Â As soon as I got there I was told by both receptionists (who are extremely nice people) that the woman was rude, sat down the food in the waiting room and then used their wheel chair to wheel the food back to their lunch room (some of it the staff carried back). Â Then this delivery woman called me to tell me that she "carried all the food in" (as if she deserved a ribbon for doing her job description) and that I should pick up forks and other plasticware, as the staff was asking for it. Â I did that. Â Regardless, the staff also informed me that she told them to add a 10 dollar tip and said "You know, those pharma reps are rich!". Â They were not happy about this either. Â After I was out of this office, I called Vince's and the delivery woman answered, I asked to speak to the owner and she asked me what about. Â I told her I would like to speak to the owner, she then told me that "he didn't want to talk to me unless he knew what this was all about". Â I said fine, and told this woman all of my issues that staff brought to my attention. Â I was expecting an apology that I would then follow-up with "it is fine, just don't let this happen again, or I will no longer be of need of your services". Â INSTEAD, I was given no apology, given multiple excuses and lies, and was even told that the "one receptionist at this office had a sour puss on her face, while the other one laughed at her comment about drug reps". Â I was APPALLED by this business, and will NEVER use them again. Â I am even telling all my rep friends who call on offices in this area to avoid them. Â It is really a shame that any business would think this is an appropriate way to try to run a business. Â ABSOLUTELY AWFUL!!!!!
Review Source:I am a little baffled at some of the reviews for Vince's Pizza. Since Vince's opened we have only ever bought pizza from here, and the occasional chain pizza joint. Â They have awesome weekly specials-seriously the pizza can't get an cheaper than what they offer it for. Â I am also a little shocked that they had a groupon as well. Judging from the reviews it did not help them, which is a shame.
Not only is their pizza good but the veggie basket, cheese fries, and potato skins are all very yummy. Â
Yes, there are other pizza joints that offer better pizza, but at the price Vince's charges, especially the deals you can't go wrong.
When I was pulling up to the place my old man looked at me and asked "isn't there anywhere else we can go and get food ?" Â "Are you sure you'd like to go here? There aren't any others dining here, maybe we too should go elsewhere." Â It reminded me of a little kid pleading with his father to go somewhere else. Â I mean, it's because of my old man that I try out different places. Â I agree with him, it didn't look like much from the exterior. Â But... I had a Groupon and it was about to expire, so we were going! Â I originally purchased it thinking I could grab a pie here with a relation that lives nearby. Â After reading reviews, I decided to (kind of) go it alone. Â About what my old man said above. Â Pulling up we could see someone sitting outside the joint. Â It was one of the cooks, lounging on a chair. Â He sat completely uninterested and well, wasn't too inviting either. Â
We ordered a small BBQ chicken pizza. Â Also inquired about their pasta favorites and were told to try the spaghetti arrabiatta. Â One of those ordered with meat sauce and decided to try their panzerotti which is like a calzone. Â They offered it fried or baked. Â The panzerotti can be filled with cheese and pizza sauce as well as any toppings you choose. Â Each extra ingredient has a $1 dollar up charge. Â
The Spaghetti Arrabiata was good. Â Chunks of tomatoes and a rich but runny sauce with a bit of spicy to it but where was the meat sauce ?? Served over spaghetti. Â The BBQ chicken pizza was very average. Â The sauce tasted like a sweetened Open Pit. Â (Open Pit is a brand of barbeque sauce) Â I'd like to say the cheese was oily almost like it had been doused in a bit of butter. Â The chicken pieces were white meat but all of it was over cooked and dry. Â Blech. Â We ripped off every last piece of chicken and tossed it in the trash. Â I wouldn't be surprised to find out it was frozen cubes. Â The panzerotti was the worst for me. Â Above I mentioned that it can be ordered fried or baked. Â Thank goodness the counter lady suggested I go with baked. Â She'd also shared aloud that the oil in the fryer looked dark. (UGH!) After watching Gordon Ramsey shows a grievance like new or used vegetable oil in the fryer.. Â I feel as though if a customer orders something fried they would be willing to change the oil and fry it in fresh oil right? Â Well, it was baked and it wasn't good. Â The sauce was okay. Â The cheese was bountiful and tasteless. Â That typical white cheese that's so chewy and gross in amount that its an overbearing addition. Â We added sausage but couldn't taste it.
The leftovers are still sitting, I should probably clean the fridge soon. Â I wish the employees cared more. Â It looks like it used to be something decades ago. Â I like the idea behind the 2 for 1 pizzas. Â The price of the pizza essentially pays the cost of two pies. Â Their sandwiches and pastas are affordable and their pizza pricing is comparable to any of the fast food pizza chains. Â Unfortunately there is something lacking in every department. Â Until it's fixed, this is an average pizza joint. Â Located in a strip mall with parking. Â Pizza slices are available.
TERRIBLE Experience. I had a Groupon for this place and went to dine in during lunch. I had called ahead to place the order and in doing so, the phone experience should have warned me it wasn't worth it. I asked for 2 small pizzas, 1 cheese, 1 with an extra topping. One extra topping on one small pizza is $2.50! I couldn't believe it. When I tried to confirm the price discrepancy, the woman answering the phone grew more agitated and never directly answered me. She kept talking about different scales. She then told me another call was coming in so that she had to go, and I could get the price when I came in. Um, ok. So much for customer service.
When we got there, the place was empty except for the not so nice woman who had answered the phone, and a cook in back. The woman was just as unpleasant in person. I again asked if she could tell me how much the one extra topping is and for reasons beyond me, I couldn't get her to give a straight answer. Instead, she started pointing to different things on the wall. Am I crazy to want to know what I am being charged for? She then yells, "HOW MANY TIMES ARE YOU GOING TO ASK ME THE PRICE?" To which I said, "Until you give me a straight answer and stop dodging it." Crazy woman. It's not like the receipt is itemized.
She left at soon after to make a delivery, so this piece of sunshine might show up at your door.
In terms of the actual food, eh. My friend got the fettucine alfredo and said it was terrible. Something about it tasting like it had been left in the fridge. I didn't taste test it, but a second friend did and agreed. They couldn't eat it beyond a bite a piece and essentially left the whole thing untouched. The pizza we got was ok. But all in all, doesn't matter because none of us are coming back after the experience we had.
We love Pizza, just not Vince's.
We used a Groupon, and called them. Between all the shouting back and forth in the background it was hard to hear the woman who took our order. When we picked it up and brought it home, we kept thinking that they left out a spice, or salt, or SOMETHING. I did not eat that much of the pizza. On our 16 inch "Vince's Special" (a "loaded" pizza) slices were about 2 inches square. A strange way to slice a pizza.
Yes, they had a LOT of topping for the price, but if the flavor is way off, who cares?
Plus we got a 25 cent FEE for using a charge card for the remainder of the balance after Groupon. What the....????
It's in a small dive of a Mall next to Walgreens.
MEH. My final answer.
It's a dive take out pizza place, but the pizza's not bad and they have good deals. We're not talking about gourmet pizza, but twenty bucks will feed plenty. Also, the person answering the phone will help you get the best deal. They have a bunch of coupons and meal combinations.
The pizza itself is a little greasy, but the crust is thin and pretty crispy. Not bad if you're entertaining and want to buy some cheap pizza.
Delgada corteza de la pizza es asombroso! Si eres miembro de la northside lejos de la ciudad y se cri en la pizza de Barry's Spot, y que prefera la delgada corteza, you'll LOVE este Vince's Pizza! Mi esposo y yo crecimos en Edgewater y en Barry en un sorteo, y dos de nosotros comparar la delgada a las suyas. Le dieron libre postres (Peppridge Farms cosas), con su orden y con un 2 x 1 especiales que vale la pena totalmente. Si se encuentra en el Cercano NW burbs, es totalmente valen la pena captar algunos. (Que realmente no puede comer all, creo que todos ellos han de un cuadro)
Craig Wolff
Thin crust pizza is awesome! Â If you're from the far northside of the city and grew up on pizza from Barry's Spot, and preferred the thin crust, you'll LOVE this Vince's Pizza! Â My husband and I grew up in Edgewater and at at Barry's a lot and both of us compare the thin to theirs. Â They give you free desserts (Peppridge Farms stuff) with your order and have a 2 for 1 special that's totally worth it. Â If you're in the Near NW burbs, it's totally worth picking some up. Â (you really can't eat there, I think they have all of one table)
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