Waffle House

I really love Waffle House but this experience was pretty uncomfortable. It seemed kind of dirty in the restaurant and several of the servers and cooks were outside smoking when we got there and I'm not sure they washed their hands afterwards which made me uncomfortable. Our server was good and the food was OK; not as good as usual but I may have been turned off. They have a new jukebox which was pretty cool- many more selections.

The food is always usually good, but the waitresses need more customer service training. Once one of the waitresses brought out our food, set the plates down, noticed one order was completely wrong, and said, "Oh it's wrong", then just walked away!! Then she never came back to correct the issue, get us refills, or check on us. Granted we know what to expect at a Waffle House diner, but come on!