Zacatacos

When I want an excellent carne asada torta or a few solid tacos, there is no competition - Zacatacos is the best in the west! Tasty horchata, kickin salsa verde and fresh avocados....can't beat it!

I've passed by this place for months, and every time, I thought to myself, I wont go in there, too packed, the food can't be that good. Anyway a few weeks ago, my son wanted to try it. I placed an order over the phone, and the customer service was kind of like what others have stated, it's sub-par. Picked up my food, and went home. I have to admit, those were some darn good tacos!!!! So last night I was debating where I was going to eat, and my son mentioned Zacatacos. Again, I placed an order over the phone, and AGAIN the customer service was terrible! This time I ordered a burrito, and when I got home, I think it was better than sex! Oh my God!!! That meat made love to my teeth!!!! Never in my life have I had a burrito so good!!! I really would like to give Zacatacos 4 stars, considering the customer service is so bad, but GOSH DARN!! WHO CARES?!!!!! I don't have to go home with the cashier, well unless they start hiring 10's instead of 3's. ANYWAY!!! This food is good man, let me tell you, it is good!!!! But don't go there, cause I hate waiting for my food!!!

The food here is good.....when they get the order right. About 1/2 the time, orders placed over the phone are wrong. Then they argue that it was your mistake and refuse to fix it or refund you. I have ordered from here for the last time. Customer service is more important than quality of food. They should NOT argue with their customers. Hopefully the Cermak location understands this, as this location has permanently lost my business.