Aguamiel

My husband and I have been coming here for quite some time now.

Our first few visits were outstanding! As for the last 10 or so it's been on the steep incline.

My past visits we always enjoyed the margaritas, now I am pregnant and can only drink iced tea or some sort of boring beverage. I am very thirsty being pregnant so I had 4 of them, mind you they fill the small glasses ALL the way to the top with ice so it's literally like 5 sips, I was charged $3.00 EACH! I was baffeled, how can you charge for iced tea? it's water and tea bags?  $12! UGH! Seriously Aguamiel? I would have much rather had a margarita at that price (if I could), Also the waiter brought me a lemonade instead of a iced tea and still had the nerve to charge me for it.

The waiter was also annoyed that I had him ask if their cheese was pasteurized. He was annoyed by this, this isn't the first time I had this waiter and he is very rude and was caring more about the large party that was also his table so we had to wait, I literally had to wait to get another iced tea for 20 minutes, then another 15 minutes for the sour cream I asked for 3 times.

Also I asked to wrap my leftovers and give me more flour tortillas as he gave my husband corn on accident, then on the bill we were also charged for those tortillas we didn't even want, not to mention sour cream

It's not like you give us credit for the items we don't want on our bill so don't nickel and dime us for everything dinner shouldn't cost $85 without alcohol for 2 people.

Disappointed, I don't know if we will be back. The customer service needs to be stepped up if you want repeating customers, you'd actually have more customers if you properly take care of them.

Also take it easy on the mole sauce there's no reason to smother the food with it.

Consistently good food! Margaritas are fantastic!

Great food, but I think I suffered some hearing loss.

This place is LOUD!!  Between the poor acoustics, and the numerous people who had one too many, you had to yell for the person next to you to hear, it was also difficult for the waiter to hear our order.

The food is much more authentic than most of the other Mexican restaurants around here, with unique items.  They have a number of different moles that are very good.

The staff could use some work, the front of the house was weak, and the waiter didn't get our order exactly right, perhaps he didn't hear us right with all the noise.  Also they were not quick to correct the wrong order, by the time they did we were already on our way out.

Service was minimal, waiter didn't come around much.

If they fixed their training and management issues they'd get a couple more stars from me next time I'm there, but it won't be on a Friday or Saturday night, its just too loud in there.