Willowbrook Lanes

TERRIBLE! Clearly leagues are their #1 priority. Good luck getting an iota of customer service otherwise. Employees, including management curt and unhelpful. Bartender Dawn, the only friendly face.

Came here for a birthday party a while ago.
It was quiet for a bowling alley.  We had a few lanes to ourselves.
I had a great time.
Love that they have hard cider!!!
Oh and the staff is friendly, I got the wrong size shoes (my feet can't seem to ever be the same size, like ever).  The clerk at the front was happy to swap them out for me.
I would come back again! (but I'm a really bad bowler, so only with a group! after all, what's more fun than a little public humiliation?!)

Uhm.... Never ever.....ever....

Soooooo..... My bf and I just bought new bowling balls.... less than a month ago.

We always go to Brunswick (Woodridge).... We bought our balls at Competetive Edge inside Brunswick (Woodridge).

We decided to try bowling somewhere else....

Wrong freakin decision.... Gaaaaaaaaaah :(

We went to Willowbrook lanes Saturday, September 1st around 3ish....

It's like we went inside a time capsule, and went back to the 70's.....
Smelled old, looked old.... Ewwwww....

Bar? What bar?

Not much customers... So we decided to stay.... Fail.... Fail... Fail....

Our bowling balls got stuck... Got chipped all over....

Jerry, I guess one of the managers or tech guys, gave us a ticket, stating that they can fix our balls.

He said, there's no bowling alley that  will "fix" our balls, just them....and that they will "fix" it for free.....

Are you kidding me?????????

I wanted to scream at him.... "maybe you need to update the whole place, and get new bowling lanes and no technical error, will eat the balls and chip brand new ones anymore..."

Ugh... Sooooo annoying....

I don't want my balls "fixed"
I want them to replace my damn ball.

It won't roll the same way anymore.... Not even if they try to patch or re-surface the top.....

We should've stepped away, the moment we saw the old 70's decor vibe...

My verdict... Never ever will I go to a place like this.... Ever....