Arby's Roast Beef Restaurants

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  One word sums it up---SSSSLLLLOOOOWWWWW!!  Seriously, this place takes the "fast" out of fast food!  A turtle can serve me faster!
  
  After school gets out my son likes to stop there for a small roast beef and curly fries.  Simple enough?  You'd think so!  We go in, order, and then camp out at the counter for the millinium!  There is one person who takes orders, then disappears and never to be seen again.  There is one who makes the food, after having to be called from the back to do so.  Then that same person has to come out and fill the order.  Talk about multi-tasking.  At a snail's pace mind you.  What also makes me sick is their appearance.  The employees are young, teens to 20s.  Female.  Scraggily hair pulled back but not back enough, no hair nets.  One mgr at another visit, she was making sandwiches with one hand, cell phone in the other, and then with the sandwich making hand that was GLOVELESS, she was wiping her sweaty forehead.  Luckily it was not my order!   After I order, I watch intently to see if anything unsanitary is going to go on with my order, which is my son's order, as I don't eat Arby's really.  I only like potato cakes.  Those are good.  Average wait time is sometimes close to 10 minutes.  And the drive-thru, forget it!!  You might as well call in your order a week in advance!

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  Posted on 09.17.07 Jill K.

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