Bad to the Bone BBQ

Just plain bad. Yuck

oh so good!  This place is great! I work nearby, and bad to the bone is definitely a favorite of most people in the office.  I'm currently trying to eat healthier, and the salads here are great! The tri-tip sad is the best.  'the only reason I didn't give 5 stars is that most of the time everything is perfect, but sometimes the service or food can fall below expectations.

Worst to the Bone

I've been going to Bad to the Bone a few times a year for the last 10 years or so and I have never had a bad meal there - until yesterday.  I stopped in and bought a full rack of baby back ribs and 2 sides for take-out and a glass of wine while I waited at the bar.  The bartender poured my glass of wine and it sat there in front of me for about 5 minutes until she handed it over to me.  I asked for a glass of water and never got it.  They brought my meal to me right away so I hurried up and gulped down my wine and went home.  My fiance and I shared the meal - and it was horrendous!  The ribs were raw - certainly not falling off the bone tender like usual.  So I put them in the oven to warm up to see if that would help.  They were steaming hot - but undercooked and inedible.  We crave bad to the bone and don't go there often so we were both really disappointed and threw away the ribs.  I called the restaurant and the manager pulled up my bill and offered me 20% off on my next plate of ribs.  After a bit more discussion I told him he could handle it anyway he wanted but suggested I deserve a free meal.  His solution was to offer me free ribs but he refused to comp the sides or wine "since they were fine."

Bad to the Bone - we won't be back.  That's a shame because we used to love your ribs.  But we can find other ribs in South County.