Bella's Pizza

You know what's messed up?  I STILL supported this place because its a neighborhood restaurant regardless they take too long.  And now I'm reading the restaurant disrespecting me on my own HONEST review?  I tell you what....I WILL NEVER GO TO THIS PLACE AGAIN.  And I'll make sure no one on my block goes either. If I want to wait 45 minutes, I'll go to a real Italian restaurant in the area and trust me there are many more, all better.  Note to management, be mindful to how you respond to reviews.

I love a good rack of ribs.  Normally, I get my ribs from Smok N Q in Evergreen (or Hog Wild in Midlothian).  But they are closed on Monday so I thought I'd try Bellas, as I had seen it on the train many times.  I was encouraged by the menu and, upon arrival, thought the place looked really nice.  Clearly the guys running the place are trying hard.  But . . . the ribs were terrible.  A good smoked rib has that nice pink ring around the middle.  Succulent meat that falls off the bone, etc.  These were nowhere near anything I would call "good."  They were dark gray - no pink ring.  Cooked to within an inch of their lives.  And the fries were certainly microwaved.  Gross.  I really wish I would have loved this place, since I try hard to support Beverly businesses.  But this place really missed the mark.

Let's just say that good food doesn't make up for poor managment.  I was promised a gift certificate in the mail and never received it.  I'm not impressed with their un-kept promises.

Maybe it's just me, but even if a restaurant has the BEST food around, but the restaurant can't keep it's promises to it's patrons - how can you be trusted?

We're in Chicago - come on'... there's pizza EVERYWHERE.  A good way to stand out is to go the extra step to keep your patrons happy; customer service and satisfaction goes a LONG way.

Should've kept your promises.