My review on Chili's is going to be a bit unusual- I go to Chili's only in large groups of people and I love the service they provide. We are talking a big group who meets up, all requests different checks, and they take care of us everytime. The food is fine- nothing particularly special (hence the 3 stars), but I've always had great service which brings me back for group events each time.
Review Source:Whoa - just had the scariest service of my life at this location.  Sat at the bar on Sunday 10/6 from around 6:15-7:15 pm.  The bartender Dave was scary.  Man was SERIOUSLY pissed off.  First thing he says to me, "What can I get you?" with one eye on the TV screen.  No "hi". No "welcome" - right down to business.  Not very welcoming, but... OK.  He then proceeds to show way more interest in the  Denver/Dallas game than customers.  I can only guess he was a Dallas fan because after they lost - his attitude took a further nosedive.  Another customer at the bar even asked him "Is everything OK?" He was moments away from losing it altogether.  South Elgin Chili's owner - look at the tape from Sunday at 6:44 pm - Dave is seriously pissed off about something. Â
The same customer asked for more salsa at which point, Dave DUMPS a boatload of salsa in a ramakin and hands it to the customer. Â Customers says, "WAY to much salsa dude!!" Â Dave looks annoyed at customer. Â Customer finishes meal and Dave says to him, "Ready to leave?" Â Not how was your meal, need anything else (but after the salsa fiasco I doubt the customer would even ask for anything else). Â Just "Ready to leave" like get out of my restaurant.
Put my card up to pay - because frankly I didn't want to be around for the eventual combustion of Dave that was certainly coming - it took him six minutes to get around to picking up my card. No bye, no thanks for coming. I will find another restaurant to go to in the area - I will NOT be going back to this Chilis. Â Good luck with Dave.
Scored a Coupon for another Free Appetizer and I had to purchase an Adult entree. Todays entree is a classic bacon burger with cheddar cheese, smoked applewood bacon, red onion, lettuce, tomato, told them to HOLD Â the MAYO, I hate MAYO on anything, getting mustard instead. My Free Appetizer this time is the skillet queso & chips which comes with seasoned beef chili with cheese, salsa and enough chips to last me more then a week. The chili cheese is enough for 3 meals for me and the salsa is enough for 4 meals for me. I lvoe that I use the coupons and get the ordered to go. I am singgle so eating at a restaurant by myself is not super fun.
Review Source:Everyone knows what a Chili's is. Â To their credit, their consistency between stores is pretty good in my opinion. Â It's just not a restaurant to write home about. Â I like the Steak Fajitas (great special on Monday nights btw) and the Chipotle Chicken Crispers, but everything else has left me blah. Â Service is usually good.
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