China Cook

THIS PLACE IS AWFUL.  IF I COULD GIVE IT NEGATIVE STARS I WOULD. WORST CUSTOMER SERVICE I HAVE HAD SINCE MOVING TO STREAMWOOD. My first order with this place ever the guy who took my order completely forget my portion of the order.  When I called to point it out, he said they didn't charge me for it.  Well, the guy clearly remembered that I ordered it because I asked if they could make it non-spicy and when he said yes than I said I'd order a small.  He had no answer as to why he forgot it.  I would have paid for a replacement if they would have delivered it but he told me that it would be 45 minutes (I live five minutes away).  I would have gladly driven there to pick it up if it was no charge since it was clearly his error, but he wouldn't do that either.  At that point I was so angry and hungry I hung up in tears.  My husband called back and asked to speak to the manager but was told he wouldn't be in until Wednesday and the guy that was there and in charge didn't speak English.  I am just appalled at the sheer lack of customer service here and will never ever order from this place again.  I suggest you steer clear of this place as well.
Which is a shame because its so close and I do love Chinese food.

We called on a Sunday at 1:00pm to place an order for delvery to Bartlett.

The woman who answered had the thick accent like everyone said but seemed to understand me. She wanted to be careful about taking down our delivery address and placed the driver on the phone to write it down.

The bargain:

We could order the $5.50 lunch special includes rice ( plain or fried), an egg roll and can of soda.

We ordered
Chicken Egg Foo Young
Sweet and Sour Chicken
Chicken Chop Suey

everything was properly cooked. I want to note that one reviewer stated his vegetables were cut too big. Mine appeared cut smaller like slaw style with the carrots. Broccoli was small and edible everything was perfectly cut.

everything was well flavored and delicious.

The delivery: The order arrived at 1:45. Delievry driver was courteous
It was cold outside (28 degrees).  I note this because another reviewer noted waiting an hour for delivery.

For barely 20 dollars and change ( before tip). This was cheaper than our average fast food jaunt or a morning at Starbucks.

Ordered take-out after work one day.  The woman (I assume owner) was rude on the phone & hung up without saying goodbye or thank you or anything.

The only thing edible was the egg rolls (which were delicious).  We had a ton leftover because we could not choke it down, tried it again as leftovers and even worse.  Don't waste your time or money here.