THIS PLACE IS AWFUL. Â IF I COULD GIVE IT NEGATIVE STARS I WOULD. WORST CUSTOMER SERVICE I HAVE HAD SINCE MOVING TO STREAMWOOD. My first order with this place ever the guy who took my order completely forget my portion of the order. Â When I called to point it out, he said they didn't charge me for it. Â Well, the guy clearly remembered that I ordered it because I asked if they could make it non-spicy and when he said yes than I said I'd order a small. Â He had no answer as to why he forgot it. Â I would have paid for a replacement if they would have delivered it but he told me that it would be 45 minutes (I live five minutes away). Â I would have gladly driven there to pick it up if it was no charge since it was clearly his error, but he wouldn't do that either. Â At that point I was so angry and hungry I hung up in tears. Â My husband called back and asked to speak to the manager but was told he wouldn't be in until Wednesday and the guy that was there and in charge didn't speak English. Â I am just appalled at the sheer lack of customer service here and will never ever order from this place again. Â I suggest you steer clear of this place as well.
Which is a shame because its so close and I do love Chinese food.
We called on a Sunday at 1:00pm to place an order for delvery to Bartlett.
The woman who answered had the thick accent like everyone said but seemed to understand me. She wanted to be careful about taking down our delivery address and placed the driver on the phone to write it down.
The bargain:
We could order the $5.50 lunch special includes rice ( plain or fried), an egg roll and can of soda.
We ordered
Chicken Egg Foo Young
Sweet and Sour Chicken
Chicken Chop Suey
everything was properly cooked. I want to note that one reviewer stated his vegetables were cut too big. Mine appeared cut smaller like slaw style with the carrots. Broccoli was small and edible everything was perfectly cut.
everything was well flavored and delicious.
The delivery: The order arrived at 1:45. Delievry driver was courteous
It was cold outside (28 degrees). Â I note this because another reviewer noted waiting an hour for delivery.
For barely 20 dollars and change ( before tip). This was cheaper than our average fast food jaunt or a morning at Starbucks.
Ordered take-out after work one day. Â The woman (I assume owner) was rude on the phone & hung up without saying goodbye or thank you or anything.
The only thing edible was the egg rolls (which were delicious). Â We had a ton leftover because we could not choke it down, tried it again as leftovers and even worse. Â Don't waste your time or money here.
On the way home one Sunday night trying to find something decent still open I turned to my trusty Yelp app and it produced a place I would probably never that though to try. Hidden in a suburban strip mall around the corner from Target. I cant say its the holy grail of Chinese Take out that I have been seeking but its as good or better than what's in the area. Â One big advantage they have is their prices, really a bargain. Â Crab Rangoon were crisper than most but well executed, cant say the same for the egg rolls, something was a bit off, maybe a overpowering taste of cabbage...not sure. Since it was my first time I figured I give them a hard test right away, Chow Foon is not something I see allot and it was respectable, the noodles were missing the "wok hei" that really makes them special. My wife had the General Tao's witch was bordering on overly breaded but had a nice glaze not overly sauced and pleasantly spicy...why is it most places that list dishes as spicy never are? For the price we will be back and looking forward try trying out some other dishes
Review Source:The customer service and food is bad. They screwed up our order and forgot to deliver some of the food. Â When I called to complain the girl practically accused me of lying. Â She said they were too busy and I 'd have to come in and pick the order up. Â Poor customer service!!! Â Did not like the pot stickers. Â Food is fair.
Review Source:Amazing!!! The food is really good, portions are huge, and lunch specials (entree, fried rice, egg roll, and a can of pop! for around 6 bucks) run 7 days! I got the sweet and sour shrimp lunch special which was really good. The egg rolls are shrimp and really tasty! I'm so glad we found this gem so close to home. Kudos China Cookl!!
Review Source:I live just down the street from this place and kept telling myself that  I must try this place. I was craving some fried rice last Saturday afternoon and thought no time like the present. Walked in ordered some vegetable fried rice and an egg roll. The rice was decent and loved the egg roll! Portions are huge and the food is tasty I will be going back!
Review Source:I came here seeing as they had some cheap lunch specials. For $5.50 plus tax I got fried rice, egg roll, Mongolian beef and a coke. The fried rice was good but would have been better with some meat in it. The Mongolian beef was really good and saucy but there was maybe like 5 pieces of meat in the whole thing. I was a little disappointed, it was all onions and I don't eat the onions. I passed on the egg roll. Next time I think I will try some type of chicken.
Review Source:This is your typical Chinese take out place. Â The quality of food and price is fine for take out. Â I usually get a special with the egg rolls and coke. Â The egg rolls have shrimp in them, so that my not be for everyone.
I like the wonton soup and they have the chili oil, which is awesome.
First visit was great! great food! Very fresh!
Second visit - gave me the wrong order. I called and they asked if i would just keep it. Third visit gave me the wrong order again. I took back to exchange. The last visit I overheard the guy at the counter calling th driver to bring back the order because they gave him the wrong one. As soon as he cam back, my order was ready!!! Go figure! This time it lacked any flavor - was a bit disappointed.
Love this place! It's right by my house, and everybody who works there know me by my name. That feels great. They exactly know my order, and the customer service I get from them is just great. I literally take out Chinese food from this place every week. The food is always fresh (especially the vegetarian dishes). I didn't really like the chicken on a skewer, maybe because that's not their specialty. Overall, nice and reasonably priced place.
Review Source:I must have come on an off day. I tried this place after shopping at Target next door and looking on Yelp for a place to eat nearby. I learned from the reviews that they have great fried rice and General Tso's chicken...you know...the basics. But I really wasn't impressed and although the prices were right I felt gipped.
Review Source:I just visited China Cook for the first time thanks to fellow Yelper's reviews. The General Tso's Chicken was definitely tastier than that from other Suburban Chinese food places I've visited. The shrimp fried rice was also tasty, not too oily or overcooked. I enjoyed this place and would visit again if I'm in the area and craving Chinese food.
Review Source:Always a good time at China Cook! Â I have only had it delivered, so I can't comment on it's actual restaurant, but I have never had a bad experience!
The food is always delicious and prompt. Â The people delivering are always really nice and understanding (it's hard to find my house!). Â The people who answer the phone are helpful and knowledgeable about what they think would be too spicy for me (I am so lame that I think the mild sauce at taco bell is too hot! *hangs head in shame*).
The food has always arrived piping hot--the eggroll I had delivered yesterday was so fresh and hot that I couldn't even eat ir right away because of all the steam!! Â And the donuts are delicious!!
Also, I ordered at 12:30 yesterday and was told it would be 30 minutes. Â Less than 20 minutes later, my delicious food arrived--that's quick service!
And $5.50 for a LOT of sesame chicken, fried rice, and eggroll AND a pop?! Â How can you go wrong?!
Ok so I decided to try this place after my friends suggestions. Â I was working from home and since this place was only across the street from me decided to have my food delivered. Â I looked at their website and was pleasantly surprised to see so many lunch options for only $5.50 which included an egg roll and a can of soda !!! Â
So I called them and placed the order, but I asked them if delivery was going to take more than 15 minutes, I would rather pick it up as Im only across the street. Honestly, Â I didn't really feel like stepping outside in the cold weather. Â They informed me that it would only take a few minutes to deliver so I went ahead and have them deliver it. Â After 30 minutes, I called them back and they told me it was on their way. Â Thinking the place was only across the street from my house, I thought they would be right outside my door any minute so I waited by the window. Â Another 15 minutes go by and still not there. Â I called them again to inquire and they informed me that delivery was slow due to bad weather...What a Joke !!!! Â I had to laugh at his excuse, because it had not snowed in the past few days, and the road was clear of snow and it was a sunny day. Â After another 20minutes, the food finally arrived. Â I asked the delivery person why he was so late, and he informed me that the other delivery guy did not show up. Â
I can understand now why my order took more than an hour to deliver, but I wish the owners would have been honest with me. Â I really would have just picked up the order as I was famished by the time I got my order; and by the way, the food was cold. Â I had to reheat the food in the microwave. Â I have to admit though, the portions were huge and my Egg Foo Young was pretty delicious. Â Â I just got turned off with the LIES which left me with a bad impression of the place.
You know it's ALL good when you see Chinese people ordering carry out from here. Â I was always curious about this place. Â One day shopping at Target, Â walked by CC and it smelled amazing. Â A friend and I went to investigate and take advantage of their $5.50 lunch special. Â The lady at the counter was very pleasant and our food came out very quickly. Â By the time we sat down and crack open our pops our egg rolls were brought to us by the same lady with your typical 3 PC sauces (soy, spicy mustard, and sweet&sour). Â The egg rolls were nice and crispy, but bit on the salty side if you ask me. Â No worries. Â Then came General Tso and his army of fried rice steaming from all sides of the TO GO styrofoam containers. When we opened the containers the mystic steam put us into chow mode. Â Yes, being Asian I should have taken a picture or two, but my brain was saying eat me! Â There was sooo much food, but you know what they say about Chinese food .... so leftovers are a plus. Â Yes, $5.50 Â = Happy Ending ;)
Review Source:This is the only Chinese joint in the area that I can stomach. We order here at least once a month and have tried a lot of different things on the menu. Everything is great, except sometimes the egg rolls are sub par. But it's an egg roll...I'd rather just go without.
The service is super friendly and the owner always remembers us. The best part is that she calls the husbo "Mr. (his FIRST name)." She usually gives him a free pop because he's a charmer like that.
Is everyone eating crazy pills? China Cook is the goddamn BOMB.
Decent Chinese food outside of the city limits is a rarity. How fortuitous, then, that I have TWO awesome Chinese joints within delivery range of me? If you guessed DAMN fortuitous then you guessed correctly! Â
China Cook could steam some styrofoam and serve it on a bed of broken glass and I'd eat it with relish. They could bring me empty boxes that just SMELL like their food and I'd dine with glee. China Cook is some of the best Chinese food I've had, burbs or otherwise. Firstly, their Mongolian Beef/Chicken comes with those crunchy little white noodles and anyone that's ever read a Chinese food Yelp of mine knows that's worth 5 stars all by itself, but that's not all China Cook does well.
Their customer service is specta-frickin-cular. They actually give a crap about their customers and it shows both in the food as well as how fast and hot the food gets to us. They've given us free egg rolls in the past, they also gave us a freakin' wall calendar for the Chinese New Year. These things cost them virtually nothing but it's gotten them hundreds of dollars in business that might've gone elsewhere.
Aside from the Mongolian factor, I can personally recommend the Pineapple Chicken with its sweet, creamy sauce and succulent pineapple, the Four Seasons special, the Lucky 7 special as well as the Honey Glazed Walnut Shrimp - all really delicious.
They're located off Irving Park Road, tons of parking and really no space to eat there so order carryout or delivery and you'll thank me. China Cook - way better than your typical Chinese and a frickin GEM here in the Northwest burbs.
This is a take-out/delivery place and the people here are very friendly and it's great take-out Chinese food.
They are also super-fast! Â Even with delivery it gets to our place in 10 - 15 minutes.
If you like sweet and sour sauce ask for extra packets, they only give you a few. Â On the flip side, they tend to give too many soy sauce packets in my opinion.
Everything we've tried here is great and we especially love the "Lucky 7", any of their appetizers and their Chicken Fried Rice.
This is food for Americans. Â This is one step up from your Panda Express. Â Not that I don't like that but you aren't going to see authentic cooking here. Â This is your standard fare Chinamerican food. Â I like this. Â This is what I grew up eating. Â At least they dont serve egg foo young and chop suey. Â
The lunch specials are a good deal. Â For 5-6 bucks you geet more food than you can eat, fried rice, egg roll, and a soda. Â I get the general's chicken. Â And there is a lot of onions in this food green and white. Â I have had the noodles here. Â But I get the fried rice, much better.
I have tried many Chinese food places in the area but this is the only one that I have found halfway decent.
The best chinese food in the area by far. They also have super fast delivery. We order take out from here at least once a month and are rarely disappointed. The spring rolls are incredible and I could probably make a meal of 2 orders and some rice. The wonton soup is flavorful and very filling. On top of that the General Tso's chicken is the best I have ever had. I seriously have to plan how much I want to eat of each dish because I could be stuffed before even hitting the entree. Their portion size is enough for two meals. I would recommend this to anyone looking to try a new Chinese place.
Review Source:Sooooo good! This is my second favorite chinese place in town, only because it's a little farther distance than my number 1. Best for take out or delivery, the walk in area isn't very big. Just enough for two big round tables that everyone sits at while waiting for their take out. Service is always friendly & swift. So far I have had their Fried Rice but my new fav is their Shrimp & Brococli. I always order a small, it usually lasts me three meals. China Cook is a must try!
Review Source:I'll have to agree. Â This is one of the better chinese take-out places in Streamwood. I haven't had any others, but China Cook is very tasty. Â
I've had their egg rolls which are actually not too bad, but I'm sure could be a bit better. Spring Rolls are actually a lot better executed. Â Being filipino, you get to liking spring rolls. Ahh lumpia! Ahem, anyway I digress(btw, I am a Chicago born filipino, so, I can't speak tagalog. :))
Their fried rice is also good. My children love eating it. Â Their General Tso's chicken is awesome it is not too overly laden with the sauce and the lightly coated chicken is still a bit crisp to the bite.
China Cook's Lo Mein is also very flavorful everything tastes fresh and I will agree with Paul O. as they cook with a LOT of onions.  I swear I'm picking onions out in a large pile from some of their dishes. They do have a website, but it isn't much. I've not been their lately  because my husband and I are on a low carb diet(well, when we're really following it), so we have not been to China Cook in a long time.
It isn't the BEST chinese I've ever tasted, but as far as Streamwood, it's the closest I can get to Chinatown.
This place just opened in my neighborhood. I ordered their chicken fried rice, papaya smoothie and beef chow-fun. Both were pretty good. I ordered the small portion of the fried rice and its came out bigger then i expected. It could probably serve two. The beef chow-fun was really good. The beef was tender not overcooked like some places. The noodles were good wasn't too soggy. The only thing i didn't like was there was too much onions. I'll have to ask for no onions next time. As for the papaya smoothie, it came out better then expected. They use a real blender not one of those over the counter type. Their was no chunky ice so it came out like a real smoothie. I'll have to try their smoothies with tapioca balls next time.
Review Source: