Dunkin Donuts / Baskin Robbins

I really wanted this place to be awesome...

The first time I went through the drive-thru, I probably had my sights a bit high when I ordered a banana shake.  I mean, I realize that conveys a sense of elitist exoticism and I deserved the blunt response telling me that they don't have banana shakes.  

I get to the window to pay, and there is litterally a bunch of bananas sitting in the glass drive thru window.  I ask the server "I thought you didn't have banana shakes."  She says "we're out."   I say "But you have vanilla ice cream, a blender, and bananas.  That's how I'd make it at home."  The girl repeats "We're out of banana shakes."

Fine.  I learn my lesson.  No exotic requests.  The second time that I come through the drive thru on a different occasion, I learn from my previous encounter and stick to the basics.  "I'll have a large chocolate shake, please."  Would you believe they were out of chocolate shakes?  I had to get some brownie shake thing that was still basically good, but somehow was almost $7.00?

This Dunkin Donuts miraculously manages to screw up my order every single time I use the drive through. Their workers all lack basic communication skills and are rude. They also constantly overcharge you. Worst of all, they don't even wear gloves when they prepare the food...extremely unsanitary.

I don't know what happened to this location, but the past 3 times I've gone through the drive through, my order has been wrong.  Once they even "lost" it (though from what I saw, they gave it to the driver in front of me).  I need to find a new DD on my way to work, this place got very disappointing.