My mom, sister and I stumbled across this place and the decent prices and menu drew us inside for dinner. Â Unfortunately, we had some of the worst service I've ever experienced in a restaurant. Â It pains me to write this review because I really try to always say at least something positive in my reviews (and generally, they're all positive because I'm pretty easy to please), but I still cannot believe the treatment we received here.
Our server was an older woman and things started to go bad when I asked her for a list of draft beers. Â The selection didn't interest me, so I asked her if they had a list of bottles and she basically told me I could go up to the bar to look for myself. Â So, I went up to the bar, looked over the selection and went back to my table. Â When she didn't come back over after upwards of ten minutes (while walking past us over and over again and refusing to make eye contact with us), I finally went back to the bar and ordered my beer there.
After this, she finally came back to take our order. Â She was pleasant enough to my mom and sister, but did not look in my direction at all when she took my order. Â Once she brought our food our to us (which was okay), she never came back to our table again. Â Seriously - NOT ONCE. Â She never checked on us, asked us how the food was or if we needed anything else...NOTHING.
Finally, when we were all done eating, she came back over to our table, put the check down on our table and walked away without a word. Â Meanwhile, she was bustling about between all the other tables in the place, talking and actually looking at the other people who were there. Â Since she never came back to our table after dropping off the bill, I finally went to the bar to pay. Â And for the first and only time in my life, I left a tip (far) below 20%.
I still cannot figure out what I did to upset this woman so much...could my distaste for the beers they offered on tap (which seriously sucked, by the way) have been that off-putting to her? Â I'll never know...but I do know that if I ever find myself in Hilton Head again, I will NEVER return to this place.
My husband and I came down to Hilton Head from Raleigh on a whim, and though the place was beautiful, we were afraid we weren't going to find a good old fashioned pub. Â As we're walking around in search of a good beer and burger, we saw this place - Motorcycle out front AND inside, and knew we found our place. Â The bartender Steve was awesome, the food was excellent, better than I'd have expected, and the crowd was a great time. Â We ended up spending both nights there and would go back in a second.
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