Jimmy John's

Not so freaky or fast!

I had a very bad experience with this Jimmy Johns because I had to order sandwiches for a large group that needed to eat between rounds at a speech tournament. However, the sandwiches were over an hour late!! They students had to eat their sandwiches extremely fast.

Initially got order wrong@store, it happens, was down the road@ local park& they brought new corrected sandwich within 5 minutes after calling with what had happened.  Awesome customer service!!!

This location always employs bored looking teenagers who wouldn't know what customer service was if it hit them in the face. Last night I went  and got my usual #16, no mayo, sub that delicious avocado spread. The girl behind the counter acted like I asked her to go to the Kroger next door, buy avocados. and personally make the avocado spread. Throughout the time my sandwich was being made, her eyeballs were basically rolling back in her head. I don't know what it is about Broad Ripple and service, but it's so difficult to find someone who can at least pretend like they are enjoying their job.

Yeah, I'll be back, it's a JJ franchise. Luckily I only have to deal with the staff for about two minutes thanks to the freaky-fast sandwich making.