I'm from MD (a true crab eater) but have been living in Fredericksburg for quite a few years now. Â I was so excited when I read in the Free Lance Star that The Mad Crab was headed to Southpoint - 5 minutes from me. I'd put off going there for at least a year or so until today (6/25/13) when I had a real craving for some blue shells. Â The place appeared clean but had a old musty smell. Â The first indicator of poor business is an empty restaurant. Â NO ONE was dining there that day (I should have hauled ass when I saw how empty it was but decided to try them out anyway). Â There were 3 patrons having cocktails at the bar but no one was eating. A server and bartender immediately approached me in a friendly manner to take my order. The price of a dozen (#1) large was $40. That's about average so I didn't mind. Â I waited approx. 10 minutes for my order. Â When the server arrived from the back, the bag of crabs she held looked awfully small but I didn't say anything. Â When I got in the car I had to count the crabs because I was sure they only gave me 7 max - considering how small the bag was. Well, sure enough there were 12 crabs in the bag... SMALL crabs! WTF! I didn't go back to complain because I knew it would be my last time there. Â Also, with that type of product, they're not going to be in business much longer. Â Anyway, once I arrived home and really examined my purchase, it was really sad. They gave me 1 large crab, 3 mediums and the rest small or micro. Most had 1 or no claws attached. I will say that the majority of the crabs tasted pretty good, however, many were light on meat. And, to top it off, 3 of the tiny crabs were inedible with a pungent chlorine-like taste. Yuck! Overall, for $40, I was jipped. Â Oh well...I'll just write it off as a donation to them. Â I guess I'll have to take that 1 hour trip to MD to get quality crabs.
Review Source:TERRIBLE SERVICE BUT GOOD SEAFOOD. The slowest waitress service I've ever had. Waited well over 20 minutes to even see a waitress. My son went and got us a couple beers from the bar connecting restaurant to one side. We were just about to leave when to my amazement a waitress showed up and acted like she never saw us!
I won't go back to this location anytime soon. They'll close the doors I'm sure if they don't do something with the service because the last time I was there everybody(patrons) were all complaining.
I have been to this location quite a few times considering there is now a weekly poker game they hold every Tuesday. Â My poker experience with the bar has been great, however, my experience with the staff has been less than satisfactory. Â I had often heard the owner complain that people are spending money on dollar beers as though anyone is obligated to spend more. Â Bottom line, speaking in this way in front of customers screams bad business. Â Along side this and hearing how managment deals with their employees who aren't in their personal inner circle seems ridiculious to me. Â My girlfriend who I was with on a particular night was being stalked by a, as the owner called him a, "patron of the bar". Â I confronted both the stalker and the owner of the establishment that the man was being hostile toward me and making my girlfriend feel very uncomfortable. Â The owner did not seem to care because he knew the guy personally. Â I will never go back here. Â Do not give your business to this location. Â They are not out for the customers safety and best interest.
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