McDonald's

What can I say.  McDonalds is pretty standard wherever you go.  I found this one in-between cycling class and work.  It was clean and the staff quick and friendly.  The McMuffin was the perfect mix of carbs and protein I needed to refuel.

Run by "Faith and Blessed." Well, their faith didn't bless them with the ability to hire non-crackheads who can get a fast food order right or do it in under 10 min. without tons of side conversations.  Constantly overstaffed and under preforming.   one time, they actually refused to give me my drink cuz "you won't hear you order."  Another time I had to wait 15-20 min for my order, at 5:30am! All the ones this company runs are this way, thankfully they put up signs everywhere so you know which ones to avoid.     Proof positive that the more you talk about Jesus, the less you have to act like him.

On top of this MCD, you will get the same owners at 38th and Illinois, 16th and Meridian, and 71st (?) and Keystone, and Emerson and I-465.  Again, the same experience with this franchisor everytime.  Bad service, not accepting of any coupons.  The Emerson location actually charged me MORE one time when I had a coupon for a free sandwich with the purchase of a drink, then if I had purchased the meal outright with no promo coupon (which was a hotel promo at the time in which people paid a special rate to recieve the promo.)

Pathetic, money-grubbing owners will produce pathetic, money-grubbing managers, who will produce pathetic, underpaid employees who hate their jobs.  Good job "Faith and Blessed McDonald's of Indianapolis" for being the stereotype of a poorly run, urban company.  For an example of how urban customer service can flourish, see Yats.