I live nearby this McDonald's & have been a regular customer at the drive thru for over 5 years. Â The food is ok, typical McDonald's. Â But the service has become increasingly bad. Â The past year or so they rarely get my order correct. Â And they are SLOW!!!! Â Recently I was 3rd in line when I ordered & had to wait 15 minutes until I got to the window & even then my order for 1 burger wasn't ready. Â The workers have no customer service skills & have no business working in the service industry. Â They seem to be more interested in gossiping with each other than doing their job. On my last visit I ordered 1 burger. When I got to the window the girl though I ordered 9 burgers & insisted that I pay for 9 burgers. That was the final straw & the Laie McDonald's will no longer get my business!
Review Source: