We really like Mel's. We even have it timed to order from 53/290 exchange for pick up. Their crust is cracker/bubbly and the toppings are fresh and not canned unlike the local competitor. Price for a large cheese, sausage and mushroom is just under $22, which is fair in Elgin. Maciano's is more $ and their crust gets soggy  -- and it's even closer to home.
I hope they stay open. My only criticism: it needs an overhaul in the cleaning department. I never look up or down -- just straight ahead. It's the old Jake's (which I miss dearly!!) and Jake's decor stuck. You don't have to get rid of the wooden booths, just fresh paint and a good scrubbin'. :) But, we're there 2x a month as our Chinese exchange student LOVES it. We do, too. See you soon!
Mel's pizza is the best pizza in Illinois since Giordano's went bankrupt. (I don't want a bank making my pizza, thank you.) Get this, Mel's uses *real* cheese! Â I don't care if Papa John's or whoever puts that "real" cheese label on the box; it's just a disgusting, soy disaster that tastes and has the consistency of my dog's toy kong. Â Yuck! Â
So treasure Mel's, because I doubt this little pearl will stay a secret for much longer. Â Their pizza is the real deal: real cheese, sweet sauce, perfect ratio of crust to cheese to sauce to toppings, and their service is impeccable. Â Truly I cannot remember nicer folks or higher quality of food, which is a comfort since so many Elgin restaurants seem to just be phoning it in when it comes to quality food and service.
Thank you staff at Mel's. Â It's such a comfort to go to a restaurant and be treated kindly or to be greeted with a joke. Â You guys make my day!
Incredibly poor customer service.
Placed an order for pick-up and got home to find out that they had not given me what I ordered.
When I called to complain, I was told that I was charged for what I had. Â Sorry.
When I asked to speak with a manager, Andy told me that he made what was on his ticket. Â When I asked if that was the best he could do for me, I was told if I wanted to bring back what I had and wait an extra 30 - 45 minutes for what I had originally wanted I was more than welcome to.
No impetus whatsoever to try to maintain me as a customer and frozen California Pizza Kitchen is just as good.
After a hard week of raging on work, fitness, and healthy eating, my friend and I decided to go here for some pizza and a few beers.
The guy that served us (who also turned out to be the owner) was friendly, efficient, and hilarious. When we ordered an anchovy pizza he thought we were joking, but upon confirmation, he put the most anchovies on a pizza I've ever seen. It was delicious and cooked to perfection.
And for those of you that haven't realized the glory of the 'chovy, we got the other half with more standard ingredients and it was also of the highest caliber. Â
Mel's is a shining beacon of cheese covered hope that stands out in a world littered with Domino's and Pizza Huts.
Best Italian Beef in Elgin, PERIOD! Make sure you order it on garlic bread. Their thin crust pizza is delish too! Have been a repeat customer for years. My wife loves their fish sandwich. Off the beaten path and unfortunately tucked away in the corner of a little strip mall by the Dairy Queen on W. Chicago St, but take the time to find this little gem. Nice pub atmosphere and Mel is so friendly :).
Review Source:Nice little place that's been around for a while. Â Used to be Jake's Pizza. Â Good pizza, kids love the italian fries. Â Not a $5 mass market product but you get what you pay for. Â Cozy tables with benches for dine in. Â Service can be a little slow on busy nights but I used to go there as a teen in the 80's and take my kids there now. Must not be to bad.
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